Governance Officer

Hollybank Trustees Ltd; Watford; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

28 days leave (pro rata)

Pension up to 11%

Job summary

Chime Housing is seeking a Governance Officer to support the governance and regulatory framework across the organisation. You will help coordinate Board and Committee meetings, maintain records and monitor policy compliance.

Based in Watford, the role is permanent, 37 hours per week, on‑site with flexible agile working. You will work with the Head of Corporate Governance and other colleagues to ensure transparency, accountability and legal compliance.

Qualifications

• Experience in administrative, governance or compliance role.
• Understanding of governance principles and standards.
• Experience with Microsoft Office applications (Excel/Outlook).
• Ability to handle confidential information with integrity.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• High accuracy and attention to detail.
• Strong research and analytical skills.

Responsibilities

• Provide governance support to Board, Committee and subsidiary meetings, including agenda preparation, minute taking, action tracking and attendance records.
• Coordinate recruitment/induction of Non-Executive Directors and Gateway Membership Team members.
• Maintain governance registers and policy framework.
• Support compliance monitoring and reporting on policy performance.
• Support regulatory compliance activities and monitor changes to legislation.
• Provide administration and redaction support for GDPR compliance.

Skills

Governance knowledge

Confidentiality

Time management

Communication

Attention to detail

Analytical skills

Research skills

Initiative

Team collaboration

Flexible working

Tools

Microsoft Excel

Microsoft Outlook

AI tools

Job description

Location: On site / Watford, UK
job type: Permanent / Full-time
Sector and subsector: Housing | Housing Association
Annual Salary range:from £ 35,000.00 to £ 40,000.00

Governance Officer

Chime Housing

Salary: £35,000 - £40,000 – 37 hours per week

The Vacancy

We have an exciting vacancy to join our to Governance Team and play a key role in supporting the effective governance and compliance framework across Chime Housing. This is an excellent opportunity for someone with strong organisational skills, attention to detail and a passion for good governance. You'll support Board and Committee meetings, monitor policy compliance, contribute to regulatory and information governance activities, and help ensure the organisation continues to meet its legal and regulatory obligations.

Introduction to the role

Chime Housing, strong governance is at the heart of everything we do. We're committed to delivering excellent services for our customers and maintaining the highest standards of transparency, accountability and compliance. As Governance Officer, you'll work closely with colleagues, Board members and stakeholders, helping to ensure our governance processes run smoothly and effectively while supporting the organisation's strategic objectives.

To provide high-quality governance, policy and regulatory support across the organisation, ensuring effective administration of Board and Committee meetings, maintaining governance records and policy frameworks, and supporting compliance with regulatory and information governance requirements.

What’s the role?

Key Accountabilities:

• Provide governance support to Board, Committee and subsidiary meetings, including agenda preparation, minute taking, action tracking and attendance records.
• Support the recruitment, induction and administration of Non-Executive Directors and Gateway Membership Team members.
• Coordinate meeting planning, paper circulation and governance records.
• Maintain governance registers, including Gifts & Hospitality and Declarations of Interest.
• Support annual governance activities including the AGM and any Special General Meetings.
• Assist in the maintenance and review of the Group's Policy Framework and Policy Register.
• Support compliance monitoring and reporting on policy performance.
• Support regulatory compliance activities and monitor changes to legislation, policy and regulation.
• Provide administration and redaction support to ensure compliance with GDPR requirements.

What are we looking for?

• Experience working in an administrative, governance or compliance-related role.
• Understanding of good governance principles and professional standards.
• Experience of using Microsoft Office applications, including Excel and Outlook.
• Ability to work with confidential and sensitive information.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• High levels of accuracy and attention to detail.
• Strong research and analytical skills.
• Ability to manage multiple priorities and work on your own initiative.
• A collaborative approach and ability to build effective working relationships.
• Flexible approach to work, including occasional attendance at evening meetings.
• Confidence in using technology and the appropriate use of Artificial Intelligence to support work activities.
• Knowledge of the policy, statutory and regulatory framework governing social housing.
• Experience of working within a governance, regulated or social housing environment.
• Responsible to: Head of Corporate Governance
• Department: Governance

What can we offer you?

• 28 days’ annual leave (pro rata)
• Employer pension contribution of up to 11%

How we work

We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.

Interviews: To be confirmed

(Please note we reserve the right to close the vacancy early if we receive a large response.)