Governance & Compliance Administrator - Records & Data

Serco Limited; Blaby; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

23 days holiday

Pension up to 6%

Training & development

Health & wellbeing

Discounts

Volunteer day

Job summary

Serco Limited is seeking a Business Services Administrator to support the Governance, Audit and Compliance function at HMP Fosse Way in Wigston, Leicester. The role focuses on keeping accurate records, ensuring statutory and contractual compliance, and supporting assurance across the establishment.

You will provide administrative support to the Governance team, manage data across HUB and NOMIS, and assist with incidents, complaints, audits and information requests while maintaining strong

Qualifications

• Previous Administration experience in an office environment essential.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills with the ability to prioritise workloads.
• High levels of integrity, resilience and attention to detail.

Responsibilities

• Provide effective administrative support to the Governance department.
• Maintain accurate records across internal and external systems (HUB and NOMIS).
• Support governance activities relating to incidents, complaints, audits and data requests.
• Collate performance data, produce reports and respond to information requests within agreed timescales.
• Assist external inspections and audits, including HMIP visits.
• Build relationships with internal and external stakeholders and ensure compliance with standards.

Skills

Administration experience

Organisational skills

Communication skills

Teamwork

Attention to detail

Tools

Microsoft Office

Job description

Serco Limited is seeking a Business Services Administrator to support the Governance, Audit and Compliance function at HMP Fosse Way in Wigston, Leicester. The role focuses on keeping accurate records, ensuring statutory and contractual compliance, and supporting assurance across the establishment.

You will provide administrative support to the Governance team, manage data across HUB and NOMIS, and assist with incidents, complaints, audits and information requests while maintaining strong