Gourmet Café Attendant & Guest Experience Specialist

Irvine Company; Newport; On-site; GBP 14,000 - 18,000; Full time

Job summary

The Resort at Pelican Hill, part of Irvine Company, is seeking a Caffe Attendant to help guests discover our retail products and provide expert information on ingredients, uses and taste profiles.

In this full-time hospitality role, you will serve pastries and light lunches, assist with beverage preparation, maintain equipment sanitation, handle cash, and uphold food safety standards while building guest rapport.

Qualifications

• Minimum of one year as a Barista, preferably in a coffee house or hotel/resort setting.
• Effective verbal and written communication and interpersonal skills.
• Must be able to read, write and perform basic mathematical calculations.
• Strong interpersonal skills.
• Ability to assess customer needs.
• Google Apps experience a plus.

Responsibilities

• Provide friendly, efficient, and responsive service to all customers during sales transactions.
• Serve pastries and light lunches, assist with the preparation of beverages and menu items, and continually seek to improve knowledge of specialty coffee and gourmet meal service.
• Maintain sanitation and upkeep of all equipment.
• Manage the cash register and cash handling, upholding food safety procedures.
• Maintain active Food Handlers Card.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Interpersonal skills

Reading/writing basic math

Tools

Google Apps

Job description

The Resort at Pelican Hill, part of Irvine Company, is seeking a Caffe Attendant to help guests discover our retail products and provide expert information on ingredients, uses and taste profiles.

In this full-time hospitality role, you will serve pastries and light lunches, assist with beverage preparation, maintain equipment sanitation, handle cash, and uphold food safety standards while building guest rapport.