Google Workspace L2 Support Engineer — Onsite Stevenage

CBSbutler Holdings Limited trading as CBSbutler; Stevenage; On-site; GBP 111,000 - 185,000; Full time

Job summary

CBSbutler is seeking a Google Workspace Support Specialist for an onsite contract in Stevenage, Hertfordshire. You will deliver Level 2 support and administration for Google Workspace, resolving issues and managing incidents in a secure enterprise environment.

Applicants should have strong ITSM experience, incident management skills, and an active SC clearance; MOD SC clearance is highly desirable. This is a hands-on role requiring collaboration with wider technical teams.

Qualifications

• Experience administering Google Workspace and providing L2 support.
• Strong ITSM and incident management capabilities.
• Solid understanding of ITIL processes and case management.

Responsibilities

• Support users and resolve Google Workspace L2 issues.
• Manage incidents and service requests, documenting actions.
• Coordinate with wider technical teams to sustain service quality.

Skills

Google Workspace Admin

L2 support

ITSM

Incident management

ITIL processes

Tools

Remedy ITSM

Job description

CBSbutler is seeking a Google Workspace Support Specialist for an onsite contract in Stevenage, Hertfordshire. You will deliver Level 2 support and administration for Google Workspace, resolving issues and managing incidents in a secure enterprise environment.

Applicants should have strong ITSM experience, incident management skills, and an active SC clearance; MOD SC clearance is highly desirable. This is a hands-on role requiring collaboration with wider technical teams.