Goods Receiver

Accor Hotels; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a prestigious hotel in London as a Goods Receiver, responsible for managing incoming deliveries and ensuring quality control. Collaborate with various departments to maintain inventory and support purchasing activities. Enjoy numerous benefits and opportunities for growth in a luxury environment.

Benefits

28 days holiday plus additional days for each year of service

Staff meals

Free uniform dry cleaning

Pension

Sick pay

Life insurance

Employee assistance

Season ticket loans

Discounted rates at Raffles London

Qualifications

• Experience in purchasing and supplier interaction.
• Knowledge of market trends and purchasing IT systems.

Responsibilities

• Inspect deliveries for freshness, cleanliness, consistency, and quality.
• Process all incoming goods and maintain accurate inventory records.
• Support store, cellar, and purchasing activities as needed.

Skills

Communication

Attention to Detail

Multitasking

Tools

Adaco Purchasing System

Job description

Company Description

Come and join us in bringing the Raffles experience to London

The Raffles name is synonymous with luxury, glamour, and extraordinary adventure. Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses.

This Grade II* Edwardian building has been transformed into a spectacular venue for celebrations, featuring fine dining, lively bars, wellness and beauty therapies, luxurious suites and rooms, and versatile event spaces. Within these storied walls, where legendary statesmen and women once shaped history, guests are now invited to discover new emotions and connections.

At Raffles, you arrive as a guest, leave as a friend, and return as family.

Job Description

SCOPE OF POSITION

The Goods Receiver is responsible for accepting and handling all incoming deliveries, processing invoices into the Adaco Purchasing system, and coordinating with various departments to ensure the safe receipt of goods. The role involves close collaboration with the Purchasing Assistant to ensure beverage and store items are properly accounted for.

RESPONSIBILITIES

• Inspect deliveries for freshness, cleanliness, consistency, and quality; refuse damaged or incorrect items.
• Process all incoming goods and attach correct invoices.
• Maintain accurate inventory records via Adaco.
• Proactively anticipate opportunities and risks in goods receiving activities.
• Assist with the collection, storage, and recording of deliveries by department, including maintaining the loading bay.
• Review and improve processes to enhance service levels.
• Support store, cellar, and purchasing activities as needed, including covering staff absences.
• Perform other duties as required, including working in different departments or restaurants.

Health and Safety

• Be familiar with fire, emergency, and BOMB procedures and participate in drills.
• Ensure safety of guests and staff by adhering to laws and anticipating hazards.
• Promote health and safety awareness within the department.

QUALIFICATIONS, SKILLS & EXPERIENCE

Essential

• Clear and effective communication skills in English, both verbal and written.
• Ability to maintain detailed and accurate records.
• Experience in purchasing and supplier interaction.
• Knowledge of market trends and purchasing IT systems.
• Enthusiasm and commitment to excellent service.
• Team player with multitasking abilities and composure under pressure.
• Attention to detail.

Desirable

• Experience in 5-star hotels or similar roles.
• Background in goods receiving, stores, or purchasing.
• Passion for food and beverage and understanding of the luxury sector.
• Customer-focused mindset for UHNW clients.
• Reliable, problem-solving skills.

Additional Information

Why join our Raffles team?

Enjoy benefits such as:

• 28 days holiday plus additional days for each year of service (up to 35).
• Staff meals, free uniform dry cleaning, pension, sick pay, maternity/paternity/adoption pay, life insurance, employee assistance, season ticket loans, and more.
• Opportunities for internal development and participation in fun events.
• Discounted rates at Raffles London and worldwide through the employee benefit card.

Our Values

Be You: Show creativity and personality.

Be Kind: Demonstrate humility and generosity.

Be Happy: Uplift colleagues and guests with positivity.

Be Confident: Share knowledge and strive for excellence.

Have Your Purpose: Care and make a tangible impact in your role.