Picker

TN United Kingdom; Colchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the UK's food and drink wholesale sector is seeking dedicated individuals to join their team in Colchester. This dynamic role involves ensuring customer satisfaction through various tasks, including stock management and order fulfillment. With a focus on delivering excellent service, you'll have the opportunity to thrive in a supportive environment that values your contributions. Enjoy a range of benefits, including discounts at major retailers and a comprehensive holiday package. If you have a passion for customer service and a positive attitude, this could be the perfect opportunity for you.

Benefits

10% off purchases at Booker

Tesco colleague discount card

Free eye test

50% off health checks

Retirement savings plan

Life Assurance

Health and Wellbeing support

Comprehensive holiday package

Qualifications

• Passion for customer service and a positive, can-do attitude.
• Reliability and punctuality are essential.

Responsibilities

• Accurately pick and dispatch goods using a handheld terminal.
• Provide high-standard customer service by processing deliveries efficiently.

Skills

Customer Service

Reliability

Punctuality

Positive Attitude

Job description

Social network you want to login/join with:

Booker • 193 Gosbecks Road COLCHESTER • Apply by 21-May-2025

About the role

You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

What is in it for you

At Booker, we offer a great place to work and opportunities for career progression, along with a fantastic benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after every pay day, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms apply.
• Free eye test when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website, including a cycle to work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme at a discount.
• Retirement savings plan (pension) – save up to 5%, with Booker matching your contributions.
• Life Assurance – cover for death in service of up to three times your annual pay.
• Health and Wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

• Accurately picking and dispatching goods using a handheld terminal, and informing the manager of any discrepancies.
• Checking quality, shelf life, and ensuring packaging is robust for delivery.
• Providing high-standard customer service by processing deliveries efficiently and meeting targets.
• Dealing politely with delivery staff and responding appropriately to queries and complaints, referring complex issues to a supervisor.

Requirements

• A positive, can-do attitude and comfort with working to meet pick rates.
• A passion for customer service and willingness to go the extra mile.
• Reliability, punctuality, and proper presentation.

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five logistics sites, and six support centres nationwide.

Diversity and Inclusion

At Booker, we value diversity, equity, and inclusion, and want everyone to feel represented and able to be themselves at work. We welcome conversations about flexible working arrangements to support your individual needs.