Goods In Operative

Rubicon Recruitment Agency; Merley; On-site; GBP 19,000 - 23,000; Full time

Job summary

Rubicon Recruitment Agency is seeking a dependable Goods In, Despatch & Customer Service Administrator to join our warehouse team in the United Kingdom. You will handle paperwork, despatch goods, and provide friendly customer support, keeping operations running smoothly.

With experience in administration or customer service in a warehouse or logistics setting, you will thrive on variety, stay organised, and help maintain accurate records and timely deliveries.

Qualifications

• Previous experience in an administration or customer service role.
• Comfortable working in a warehouse or logistics environment.
• Strong attention to detail when completing paperwork and records.
• Confident, friendly telephone manner.
• Ability to stay organised when juggling multiple tasks.

Responsibilities

• Complete accurate paperwork and documentation for all incoming and outgoing goods.
• Book in incoming work and move it to the correct shelving for plating.
• Pack and despatch customer products safely and efficiently.
• Produce accurate delivery notes and shipping labels, and arrange carrier collections.
• Handle customer calls, order updates and general enquiries, plus face-to-face collections and visitors.

Skills

Administration

Customer service

Warehouse environment

Attentive to detail

Telephone manner

Organisational skills

Job description

Are you an adaptable person who enjoys logistic and goods in operations? Do you enjoy a varied role where no 2 days are the same?

This is a role built on trust, where getting the paperwork right and the customer looked after really matters.

As a Goods In, Despatch & Customer Service Administrator, you will benefit from:

• A stable, varied role combining warehouse admin and customer-facing work
• Supportive management and a settled, established team
• Genuine variety across goods in, despatch and front-of-house duties
• Opportunity to build strong working relationships with regular customers.

As a Goods In, Despatch & Customer Service Administrator, your responsibilities will include:

• Complete accurate paperwork and documentation for all incoming and outgoing goods
• Book in incoming work and move it to the correct shelving for plating
• Pack and despatch customer products safely and efficiently
• Produce accurate delivery notes and shipping labels, and arrange carrier collections
• Handle customer calls, order updates and general enquiries, plus face-to-face collections and visitors.

As a Goods In, Despatch & Customer Service Administrator, your experience will include:

• Previous experience in an administration or customer service role
• Comfortable working in a warehouse or logistics environment
• Strong attention to detail when completing paperwork and records
• Confident, friendly telephone manner
• Ability to stay organised when juggling multiple tasks.

You'll settle in quickly here and become the person this site relies on to keep things running smoothly.