Golf Services Manager

Topgolf; Watford; On-site; GBP 31,000 - 34,000; Full time

Job summary

A leading company in the entertainment sector seeks an Assistant General Manager for its Watford location. The role encompasses team supervision, operational management, and ensuring guest satisfaction. With a focus on excellence and engagement, candidates should possess extensive management experience and be prepared for varied shifts.

Benefits

33 days leave (inclusive of bank holidays)

Continuous professional development

Food and Beverage discounts

Discounted use of Topgolf for friends and family

Qualifications

• 5+ years in restaurant, hotel, or golf course management.
• Recent experience as Assistant General Manager or General Manager.
• Ability to work varied shifts and in extreme weather conditions.

Responsibilities

• Supervise the team, ensuring best-in-class service.
• Manage operational duties and ensure Guest satisfaction.
• Delegate tasks and drive performance using business metrics.

Skills

Communication

Time Management

Organization

Teamwork

Energy and Enthusiasm

Adaptability

Education

High school diploma or equivalent

Job description

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• Supervise the team in providing best-in-class service
• Coach and develop the team and drive Associate engagement
• Uphold operating standards and drive Guest safety and satisfaction
• Ensure all Guest areas are staffed and functioning efficiently
• Manage the operational duties of their department
• Delegate and follow-up on the completion of tasks
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
• Leverage business metrics and trends to drive performance and to maximize profit and revenue

What We’re Looking For

• 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
• High school diploma or equivalent
• Excellent communication, time management and organization skills
• Ability to work on a team
• Energy and enthusiasm
• A high level of self-awareness, receptivity to change and integrity
• Ability to work in extreme weather conditions for extended periods of time
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location

In return we offer

• 33 days leave (inclusive of bank holidays)
• Continuous professional development in a fast-growing company
• Food and Beverage discounts
• Discounted use of Topgolf, extending to friends and family
• Salary Range £31,000 - £34,000 + up to 10% bonus

You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'. As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide