Golf Operations Assistant

Foxhills; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a prestigious golf resort as a Golf Operations Assistant! This role offers a unique opportunity to provide exceptional service in a dynamic golfing environment. You'll be responsible for managing tee times, assisting guests, and ensuring the smooth operation of our renowned golf facilities. With opportunities for career advancement and a range of benefits, including complimentary Country Club Membership and staff discounts, this is an exciting chance to immerse yourself in the world of golf. If you have a passion for customer service and golf, we want to hear from you!

Benefits

Company Pension Scheme

Complimentary Country Club Membership

Staff Discounts on Dining

Employee Assistance Program

Colleague Social Events

Free On-Site Parking

Qualifications

• Previous experience in a customer service role, preferably in a golf or hospitality environment.
• Passion for golf and a basic understanding of golf etiquette and rules preferred.

Responsibilities

• Assist in the overall operation of the golf facilities, including managing tee times and golf carts.
• Greet and welcome members and guests, providing assistance with check-in and reservations.
• Maintain cleanliness and organization of the golf shop and locker rooms.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Basic Computer Skills

Education

Experience in Hospitality or Golf

Job description

Job Vacancy: Golf Operations Assistant at Foxhills Collection

Are you enthusiastic about providing exceptional service and support in a vibrant golfing environment? Foxhills Collection is seeking a dedicated Golf Operations Assistant to join our team and contribute to the seamless operation of our renowned golf facilities at our prestigious establishment.

Position: Golf Operations Assistant
Location: Foxhills Club & Resort
Type: Casual, season role until October 2025 (opportunities for contract extension)

About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.

Responsibilities:

• Assist in the overall operation of the golf facilities, including managing tee times, golf carts, and practice areas
• Greet and welcome members and guests, providing assistance with check-in, reservations, and inquiries
• Maintain cleanliness and organization of the golf shop, locker rooms, and other public areas
• Assist with the set-up and coordination of golf events, tournaments, and outings
• Monitor pace of play on the golf course and assist in enforcing golf course rules and etiquette
• Assist with inventory management, including receiving, stocking, and organizing merchandise in the golf shop

Requirements:

• Previous experience in a customer service role, preferably in a golf or hospitality environment
• Passion for golf and a basic understanding of golf etiquette and rules preferred
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment and remain calm under pressure
• Flexibility to work shifts including early mornings, evenings, weekends, and holidays
• Basic computer skills for processing reservations and transactions

Benefits:

• Competitive salary package
• Company pension scheme – People’s Partnership
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Foxhills Collection is committed to the safeguarding of children and young people.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK