Golf Associate - Fixed Term C

Delta Hotels by Marriott Tudor Park Country Club; Maidstone; On-site; GBP 12,398 - 16,531; Full time

Benefits offered by this job

Complimentary Leisure Club membership

Global hotel discounts

Benefit Hub access

Job summary

Delta Hotels by Marriott Tudor Park Country Club in Maidstone is seeking a Golf Associate for a seasonal fixed-term role (3-6 months) working 24 hours per week across 3 days. You will be the first point of contact for Members and Guests, delivering warm hospitality and assisting with golf operations.

Key duties include managing reservations, supporting tee times, maintaining the shop, and upholding safety and cleanliness standards.

Qualifications

• Warm, friendly, people-focused personality.
• Strong team player with a positive attitude.
• Excellent attention to detail.
• Keen interest in golf; PGA qualification desirable but not essential.

Responsibilities

• Deliver exceptional service to Members and Guests across the Golf Operation.
• Manage golf reservations and tee-time checks, ensuring accurate bookings and revenue processing.
• Support daily shop operations: merchandising, stock control, and keeping the area clean and organised.
• Check in golfers and assist with the smooth management of tee times and course marshalling as needed.
• Oversee buggy fleet: cleaning, fuelling, positioning, and ensuring availability for play.
• Maintain locker room facilities and assist with driving range cleanliness.
• Follow hotel guidelines for sanitisation and safety across golf operations and retail areas.
• Assist with ball management and driving range cleanliness.
• Support golf days, banner setup, scorecard marking, and event assistance.

Skills

Customer service

Team player

Attention to detail

Golf interest

Job description

Golf Associate – Join our team

We are currently looking for a Golf Associate on a 3-6 month fixed-term basis to join our team.

The Impact You'll Make

You're the first point of contact for every golfer who steps into the shop — the person who sets the tone for their entire day on the course. With a warm welcome, helpful guidance, and a genuine passion for the game, you help create memorable experiences before they even reach the first tee.

What You'll Do

• Deliver exceptional service and hospitality to all Members and Guests across every area of the Golf Operation
• Meet the standards required to pass Marriott audits, including the Marriott Golf Audit and '59 Club Mystery Shopper' assessments
• Manage golf reservations, ensuring accurate bookings and correct revenue processing
• Support daily shop operations, including merchandising, stock control, and maintaining a clean, organised environment
• Check in golfers and assist with the smooth management of tee times
• Help oversee the buggy fleet — cleaning, fuelling, positioning, and ensuring availability for current and next-day play
• Monitor and maintain locker room facilities, carrying out cleaning when needed
• Assist with ball management and cleanliness at the driving range
• Follow all hotel guidelines for sanitisation and safety across golf operations, equipment, retail areas, buggies, and confectionery
• Carry out course marshalling duties when required
• Ensure the Halfway House is fully operational and welcoming
• Conduct green fee checks and collect tickets at the 1st tee
• Support corporate and society golf days, including banner setup, scorecard marking, scoreboard updates, and general event assistance
• Host organisers and help ensure golf days run smoothly from start to finish
• Assist with member competitions, bookings, and handicap maintenance

What We’re Looking For

• A warm, friendly, people‑focused personality
• A strong team player with a positive attitude
• Excellent attention to detail
• A keen interest in golf (PGA qualification desirable but not essential)

What you'll enjoy

• Competitive hourly rate
• Complimentary Leisure Club membership
• Global hotel discounts for you, friends & family
• Access to Benefit Hub for unlimited deals from retailers to restaurants and more.

Hours: This is a seasonal fixed term 3-6 month role working 24 hours per week, over 3 days.