Global-Travel Applications Support Engineer

Roc Search; Cambridge; On-site; GBP 41,000 - 50,000; Full time

Job summary

Roc Search is recruiting for an Applications Support Engineer to join an innovative technology business delivering metrology and instrumentation solutions for the semiconductor industry. This highly technical, customer-facing role combines applications engineering, testing and troubleshooting with global exposure.

The ideal candidate will hold a Masters or PhD with relevant instrumentation experience, have hands-on problem-solving skills, and be comfortable traveling up to 50% internationally.

Qualifications

• Masters degree or PhD with relevant industrial experience, ideally with instrumentation, signal processing and waveform analysis.
• Experience in semiconductors, failure analysis, GHz TDR, Terahertz systems, lasers, optics or robotics is advantageous but not required.
• Hands-on with complex technology and solving technical problems while working with customers internationally.

Responsibilities

• Provide pre- and post-sales technical support to customers.
• Process customer samples and deliver product demonstrations and training.
• Install, set up, test, debug and develop scientific instrumentation.
• Assist customers with data interpretation and technical troubleshooting.
• Collaborate with engineering teams to feed customer requirements into future products.
• Attend trade shows, customer sites and technical events.
• Travel internationally up to 50%, sometimes on short notice.

Skills

Customer-facing

Pre- and post-sales support

Problem solving

Data interpretation

Cross-functional collaboration

Education

Masters degree

PhD

Tools

GHz TDR

Terahertz systems

Job description

Roc Search is recruiting for an Applications Support Engineer to join an innovative technology business delivering metrology and instrumentation solutions for the semiconductor industry. This highly technical, customer-facing role combines applications engineering, testing and troubleshooting with global exposure.

The ideal candidate will hold a Masters or PhD with relevant instrumentation experience, have hands-on problem-solving skills, and be comfortable traveling up to 50% internationally.