Application Support Engineer

Roc Search Europe Limited; Cambridge; On-site; GBP 41,000 - 50,000; Full time

Job summary

Roc Search Europe Limited is seeking an Applications Support Engineer in Cambridge to provide hands-on technical support, perform demonstrations, and collaborate with engineers on advanced metrology instruments for the semiconductor industry.

The role emphasizes customer-facing problem solving, data interpretation and training, with up to 50% international travel and opportunities to work on cutting-edge technology.

Qualifications

• Masters degree and relevant industrial experience, or a PhD.
• Experience with scientific instrumentation, signal processing and waveform analysis.
• Semiconductor industry experience (advantageous) in areas like GHz TDR, Terahertz, lasers, optics or robotics would be beneficial but not required.

Responsibilities

• Provide pre- and post-sales technical support to customers.
• Deliver product demonstrations and training to customers.
• Install, set up, test, debug and develop scientific instrumentation.
• Support customers with data interpretation and technical troubleshooting.
• Collaborate with engineering teams to feed customer requirements into future product development.
• Attend trade shows and customer sites and technical events.
• Travel internationally up to 50% of the role.

Skills

Masters degree

PhD

Scientific instrumentation

Signal processing

Waveform analysis

Education

Masters degree

PhD

Tools

GHz TDR

Terahertz systems

Job description

I'm currently recruiting for an Applications Support Engineer to join an innovative technology business developing advanced metrology and instrumentation solutions for the semiconductor industry. This is a highly technical, customer-facing role combining applications engineering, technical support, instrumentation, testing and troubleshooting, with the opportunity to work on some genuinely cutting-edge technology. The role will involve:

• Providing pre- and post-sales technical support to customers


• Processing customer samples and delivering product demonstrations and training


• Installation, setup, testing, debugging and development of scientific instrumentation


• Supporting customers with data interpretation and technical troubleshooting


• Working closely with engineering teams to feed customer requirements into future product development


• Attending trade shows, customer sites and technical events


• International travel - potentially up to 50% of the role, sometimes at short notice

We're looking for someone with a Masters degree and relevant industrial experience, or a PhD, ideally with experience working with scientific instrumentation, signal processing and waveform analysis. Experience within semiconductors, failure analysis, GHz TDR, Terahertz systems, lasers, optics or robotics would be advantageous, but isn't essential.

Salary: Up to £45,000 DOE

Location: Cambridge

Travel: Up to 50% internationally - you need to be comfortable/eligible with short notice global travel.

It's an excellent opportunity for someone who enjoys getting hands-on with complex technology, solving technical problems and working directly with customers across an international market.