Global Training & Documentation Specialist

Falcon Smart IT (FalconSmartIT); England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading IT services firm in the UK seeks a Documents Specialist to support global regulatory systems initiatives. The role involves developing training materials, coordinating testing phases, and mentoring team members. The ideal candidate has a Bachelor's Degree and over 8 years of experience in training content creation and system implementation support. This is a full-time position based in London.

Qualifications

• 5+ years experience in training content development, delivery, and documentation.
• 4+ years experience supporting user acceptance testing (UAT).
• 5+ years experience in system implementation support.
• 4+ years experience collaborating with cross‑functional teams.

Responsibilities

• Develop training materials and support user acceptance testing.
• Coordinate hyper-care sessions for new implementations.
• Collaborate with global teams for consistency across initiatives.
• Enhance group capability and mentor team members.

Skills

Training content development

User acceptance testing (UAT)

System implementation support

Cross-functional collaboration

Clear communication and documentation

Analytical mindset

Agile/Scrum experience

Education

Any Bachelor's Degree

Tools

Jira

Azure DevOps

Job description

A leading IT services firm in the UK seeks a Documents Specialist to support global regulatory systems initiatives. The role involves developing training materials, coordinating testing phases, and mentoring team members. The ideal candidate has a Bachelor's Degree and over 8 years of experience in training content creation and system implementation support. This is a full-time position based in London.