Global Supply Chain Coordinator - Import & Freight

Hawk 3 Talent Solutions; Liverpool City Region; Presencial; GBP 30.000 - 35.000; Jornada completa

Descripción de la vacante

Hawk 3 Talent Solutions is recruiting a Supply Chain Co-ordinator for a Liverpool-based logistics business. You will coordinate international import shipments, manage customer accounts, and collaborate with overseas partners and carriers to ensure smooth movement of goods from origin to delivery.

The successful candidate will join either the Origin or Destination team, handle documentation, monitor schedules, and maintain strong customer relationships while ensuring accuracy and timely

Formación

• Experience in freight forwarding, shipping, logistics or supply chain operations.
• Good understanding of international import processes.
• Knowledge of container import documentation and shipping procedures.
• Experience dealing with UK hauliers, rail providers, shipping lines or port operations.
• Awareness of customs clearance procedures.
• Proficient in Microsoft Excel and Outlook.

Responsabilidades

• Coordinate and manage international import shipments throughout the supply chain.
• Build and maintain strong relationships with customers, overseas partners and carriers.
• Monitor container and vessel movements, keeping schedules and customers updated.
• Manage shared mailboxes and respond to customer enquiries promptly.
• Chase outstanding shipping instructions and documentation from overseas suppliers.
• Check shipping documentation, including bills of lading, ensuring accuracy.
• Prepare customs clearance documentation and support the clearance process.
• Coordinate rail allocations and arrange deliveries with hauliers and subcontractors.
• Monitor delivery schedules, resolve delays and communicate any issues to customers.
• Arrange the return of empty containers within agreed free-time allowances.
• Monitor additional costs, including demurrage and detention, helping to minimise customer exposure.
• Validate supplier invoices and accurately raise customer invoices.
• Maintain accurate records across internal systems, customer portals and reporting platforms.
• Prepare and issue customer reports within agreed timescales.]
• About You
• We're looking for someone who is organised, proactive and customer-focused, with the ability to work effectively within a busy operational environment.
• Ideally, you will have:
• Previous experience within freight forwarding, shipping, logistics or supply chain operations.
• A good understanding of the international import process, ideally from a freight forwarding perspective.
• Knowledge of container import documentation and shipping procedures.
• Experience dealing with UK hauliers, rail providers, shipping lines or port operations.
• An awareness of customs clearance procedures.
• Good working knowledge of Microsoft Excel and Outlook.
• Excellent attention to detail and a strong commitment to data accuracy.

Conocimientos

Freight forwarding

Shipping

Logistics

Supply chain operations

Excel

Outlook

Customer service

Communication

Herramientas

Excel

Outlook

Descripción del empleo

Hawk 3 Talent Solutions is recruiting a Supply Chain Co-ordinator for a Liverpool-based logistics business. You will coordinate international import shipments, manage customer accounts, and collaborate with overseas partners and carriers to ensure smooth movement of goods from origin to delivery.

The successful candidate will join either the Origin or Destination team, handle documentation, monitor schedules, and maintain strong customer relationships while ensuring accuracy and timely