Global Freight: End-to-End Supply Chain Coordinator

Gap Personnel Limited; West Kirby; On-site; GBP 30,000 - 35,000; Full time

Job summary

Gap Personnel Limited, recruiting on behalf of our client, seeks a Supply Chain Co-ordinator for a Liverpool city centre based role. This permanent position offers a salary of £30,000 - £35,000 depending on experience.

The successful candidate will join a busy team, supporting origin and destination shipments, ensuring timely documentation, accuracy, and effective communication with customers and partners. A proactive, team‑minded approach and strong data skills are essential.

Qualifications

• Understanding of the overall import process – ideally from a forwarder perspective
• Knowledge of documentation pertaining to a container import
• Direct/indirect experience of working with UK hauliers and/or rail providers
• Familiarity with carrier & port operations
• Awareness of customs clearance process
• Proficient with Microsoft Excel & Outlook
• Attention to detail and excellent data accuracy

Responsibilities

• Proactively engage with customers
• Manage shared mailbox ensuring prompt responses and action
• Liaise with global partners, carriers and local service providers
• Track containers / vessels and update schedules
• Obtain & upload customer documents within our client portal
• Prep customs clearance file
• Manage rail allocation
• Book deliveries with sub-contractors & carriers
• Ensure PIN release available where required
• Make appropriate restitution arrangements for empty containers within free time
• Call Over process to confirm coverage of next day’s deliveries
• Notify customers of late running deliveries or failures & replan as needed
• Minimize customer exposure to demurrage & detention
• Inform customers of additional costs
• Validate supplier invoices & accrue accordingly
• Accurately raise invoices to customers per their SOP
• Maintain excellent data integrity on web platform & internal reports
• Update & send customer reports accurately and on time

Skills

Import process knowledge

Carrier & port ops familiarity

UK hauliers & rail providers

Customs clearance awareness

Excel & Outlook proficiency

Data accuracy

Customer communication

Tools

Excel

Outlook

Job description

Gap Personnel Limited, recruiting on behalf of our client, seeks a Supply Chain Co-ordinator for a Liverpool city centre based role. This permanent position offers a salary of £30,000 - £35,000 depending on experience.

The successful candidate will join a busy team, supporting origin and destination shipments, ensuring timely documentation, accuracy, and effective communication with customers and partners. A proactive, team‑minded approach and strong data skills are essential.