International Import Freight Coordinator

Hawk 3; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Job summary

Hawk 3 Talent Solutions is partnering with a Liverpool-based logistics business to recruit a Supply Chain Co-ordinator. The role focuses on coordinating international import shipments, managing customer accounts and collaborating with carriers and hauliers to ensure smooth delivery.

The successful candidate will have freight forwarding or logistics experience, strong Excel/Outlook skills and a proactive, customer-focused approach in a busy operation. Salary £30,000-£35,000, full-time, permanent.

Qualifications

• Experience in freight forwarding, shipping, logistics or supply chain operations.
• Understanding of international import processes.
• Knowledge of container import documentation and shipping procedures.
• Experience dealing with UK hauliers, rail providers, shipping lines or port operations.
• Good working knowledge of Microsoft Excel and Outlook.

Responsibilities

• Coordinate and manage international import shipments.
• Build and maintain relationships with customers, overseas partners and carriers.
• Monitor container and vessel movements, keeping schedules and customers updated.
• Manage shared mailboxes and respond to customer enquiries promptly.
• Chase outstanding shipping instructions and documentation from overseas suppliers.
• Check shipping documentation, including bills of lading, ensuring accuracy.
• Prepare customs clearance documentation and support the clearance process.
• Coordinate rail allocations and arrange deliveries with hauliers and subcontractors.
• Monitor delivery schedules, resolve delays and communicate any issues to customers.
• Arrange the return of empty containers within agreed free-time allowances.
• Monitor additional costs, including demurrage and detention, to minimise customer exposure.
• Validate supplier invoices and raise customer invoices.
• Maintain accurate records across internal systems, portals and reporting platforms.
• Prepare and issue customer reports within agreed timescales.

Skills

Freight forwarding

Logistics operations

Supply chain management

Microsoft Excel

Microsoft Outlook

Tools

Excel

Outlook

Job description

Hawk 3 Talent Solutions is partnering with a Liverpool-based logistics business to recruit a Supply Chain Co-ordinator. The role focuses on coordinating international import shipments, managing customer accounts and collaborating with carriers and hauliers to ensure smooth delivery.

The successful candidate will have freight forwarding or logistics experience, strong Excel/Outlook skills and a proactive, customer-focused approach in a busy operation. Salary £30,000-£35,000, full-time, permanent.