Global Sourcing & Supply Chain Coordinator: Luxury Packaging

Macfarlane Group UK Ltd; Gloucester; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Contributory pension

Free parking

Job summary

Macfarlane Group UK Ltd in Gloucester is seeking a detailed Global Sourcing Supply Chain Coordinator to support our luxury packaging team. You will coordinate enquiries, quotations, orders and supplier communications within a busy office environment, gaining exposure to UK, European and Chinese supply bases.

This role requires a solid commercial office background, excellent Excel skills, and strong attention to detail.

Qualifications

• At least 2 years’ experience working within a busy commercial or office-based environment, managing multiple enquiries and competing priorities.
• Strong administration and organisational skills, with a highly structured and process-oriented approach.
• Advanced Microsoft Excel capability, including confidence using formulas, VLOOKUPs and PivotTables.
• Strong general IT literacy and the ability to learn and confidently use new systems and processes.
• Excellent attention to detail and strong numerical and analytical ability.
• Excellent written and verbal communication skills, with confidence communicating by telephone and email with customers, suppliers and colleagues.
• A professional and confident telephone manner and a positive, solutions-focused approach.
• The ability to work independently, prioritise effectively and remain calm and organised in a fast-paced environment.
• A genuine desire to learn, develop and build knowledge within global sourcing and supply chain.

Responsibilities

• Coordinate commercial and supply chain activities, maintaining accurate trackers for enquiries, samples, customer stock holdings and other key information.
• Respond to internal enquiries from branches and colleagues across our multi-site business, following actions through to completion.
• Liaise with buyers, external customers and suppliers to progress enquiries and ensure requirements are understood and delivered.
• Convert customer enquiries into requests for quotation and coordinate responses from our UK, European and Chinese supply base.
• Prepare, process and follow up internal and external customer quotations, ensuring accuracy and timely communication.
• Coordinate samples, payments and approvals, including reviewing, monitoring and maintaining artwork and CAD information.
• Process internal and selected external customer orders, updating price lists and production orders as required.
• Coordinate delivery expectations and communicate updates to internal and external customers.
• Assist with the resolution of customer and supplier queries, including quality and payment issues.
• Provide support across wider supply chain activities including purchase orders, container bookings and production schedules.
• Maintain accurate sales reports, KPIs, contact databases and other commercial information.
• Support customer visits, exhibitions and activities within our Innovation Lab when required.
• Provide general administrative and office support to ensure the smooth running of the wider team.

Skills

Administrative skills

Excel advanced

Attention to detail

Communication skills

Prioritisation

Independent worker

Analytical ability

IT literacy

Tools

ERP/MRP systems

Job description

Macfarlane Group UK Ltd in Gloucester is seeking a detailed Global Sourcing Supply Chain Coordinator to support our luxury packaging team. You will coordinate enquiries, quotations, orders and supplier communications within a busy office environment, gaining exposure to UK, European and Chinese supply bases.

This role requires a solid commercial office background, excellent Excel skills, and strong attention to detail.