Global Security Operations Controller

Securitas UK; Greater London; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Employee discounts of leading brands

Health and wellbeing support

Pension and financial wellbeing

Life assurance

EV schemes (subject to benefits)

Job summary

Securitas UK is seeking a Global Operations Centre Controller in London to monitor alarms and CCTV across global sites, manage security incidents, and coordinate responses with internal teams and emergency services. This role demands strong communication, high attention to detail, and strict confidentiality within a global security operation.

You will join a dynamic team, with a focus on maintaining safety, regulatory compliance, and excellent service standards while operating in a fast-paced

Qualifications

• Experience in a control room, SOC or operational security environment is essential
• A CCTV licence is required or ability to obtain one
• Advanced IT proficiency across security technologies and Microsoft Office
• Experience in incident management including reporting and escalation
• Ability to stay calm and decisive in high-pressure situations
• Excellent written and spoken English with stakeholder liaison skills
• Flexibility to work rotating shifts including days, nights, weekends and bank holidays
• Right to work in the UK and ability to meet screening and vetting requirements

Responsibilities

• Monitor alarms and CCTV across global locations and respond to incidents
• Manage security incidents per established procedures and coordinate with internal teams and emergency services
• Document calls and events clearly with detailed handovers between shifts
• Ensure compliance with security processes and client requirements
• Support incident management, evacuation and business continuity activities
• Maintain logs and reports to support continuity and informed decision-making

Skills

Control room experience

Incident management

Communication skills

English proficiency

Shift flexibility

Tools

Microsoft Office

Security reporting systems

Job description

Securitas UK is seeking a Global Operations Centre Controller in London to monitor alarms and CCTV across global sites, manage security incidents, and coordinate responses with internal teams and emergency services. This role demands strong communication, high attention to detail, and strict confidentiality within a global security operation.

You will join a dynamic team, with a focus on maintaining safety, regulatory compliance, and excellent service standards while operating in a fast-paced