Global Sales Operations & Performance Director

IDP Education, UK and Ireland; Greater London; Hybrid; GBP 140,000 - 190,000; Full time

Job summary

IDP Education, UK and Ireland, is seeking a visionary senior leader to join its global Partnerships function as Director of Sales Operations & Performance. You will steer operating models, technology-enabled processes, and commercial strategy across multiple regions to drive growth and exceptional customer outcomes.

Based in London with hybrid work, you will collaborate with executive teams to shape strategies, lead cross-functional programs, and deliver scalable improvements across Student

Qualifications

• Proven track record delivering large-scale enterprise change
• Ability to influence senior leadership across functions
• Experience in matrix/global organisations and complex programs

Responsibilities

• Shape and execute the transformation roadmap for Partnerships and Student Placement
• Design future operating models across Sales, Operations, Revenue Ops and Client Care
• Lead initiatives to improve commercial performance, customer outcomes and efficiency
• Advance revenue operations maturity, forecasting, and business insights
• Champion AI and technology-enabled solutions to drive productivity
• Define how people, process, and data align to sustainable growth
• Build capability and lift performance across global teams
• Influence senior stakeholders to deliver strategic change
• Lead cross-functional teams with a high-performance, customer-centric culture
• Partner with senior leaders to identify opportunities for innovation and simplification

Skills

Commercial operations

Revenue operations

Sales operations

Customer success ops

Business transformation

Program leadership

Product operations

Strategic operations

Job description

IDP Education, UK and Ireland, is seeking a visionary senior leader to join its global Partnerships function as Director of Sales Operations & Performance. You will steer operating models, technology-enabled processes, and commercial strategy across multiple regions to drive growth and exceptional customer outcomes.

Based in London with hybrid work, you will collaborate with executive teams to shape strategies, lead cross-functional programs, and deliver scalable improvements across Student