Global Programme Lead - SaaS & Multi-Country

Benifex Limited; Southampton; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible work – monthly office visit,

Comprehensive benefits package

25 days holiday + bank holidays

Birthday off

Wellbeing days

Healthcare cash plan

Employee Assistance Plan 24/7

Income Protection 75%

Life assurance 4x salary

Referral bonuses

Enhanced parental leave

Work From Anywhere 90 days

Buy and Sell holidays

Benifex card £50 monthly

Job summary

Benifex is a fast-moving technology company and one of the world’s leading providers of online reward and benefits solutions. As a Programme Manager you’ll be responsible for the successful delivery of large, multi-country customer programmes, acting as the primary customer contact and guiding governance from start to finish.

You’ll work closely with Programme Consultants and Project Managers to align teams across regions, manage RAID items, dependencies and risks, and build trusted

Qualifications

• Proven experience delivering complex, multi-country programmes within a SaaS, technology or Professional Services environment.
• Previous experience at Programme Manager level, leading multiple projects, workstreams and stakeholders.
• Strong customer-facing skills with the ability to build trusted relationships and influence senior stakeholders.
• Excellent programme planning, governance and RAID management experience.
• Proven ability to coordinate cross-functional teams, manage dependencies and keep delivery on track.
• A technical mindset with the ability to understand implementation complexity, systems and interdependencies.
• Strong communication, collaboration and problem-solving skills.
• Experience leading through influence within matrixed organisations.
• Highly organised, proactive and comfortable operating in fast-paced, complex global environments.

Responsibilities

• Lead the successful delivery of global, multi-country programmes.
• Build strong relationships with customers and senior stakeholders.
• Own programme planning across multiple countries and workstreams.
• Manage programme RAID logs and ensure risks, issues and decisions are proactively addressed.
• Support and coach country-level Project Managers.
• Remove barriers and resolve issues that could impact delivery.
• Partner closely with a Programme Consultant to drive programme success.
• Coordinate internal teams and customer stakeholders across regions.
• Track programme progress, milestones and dependencies.
• Provide clear governance, reporting and communication throughout the programme lifecycle.

Skills

Programme management

Multi-country programmes

SaaS experience

Stakeholder management

Governance

RAID management

Cross-functional teams

Technical mindset

Communication skills

Matrix organisations

Organised/proactive

Job description

Benifex is a fast-moving technology company and one of the world’s leading providers of online reward and benefits solutions. As a Programme Manager you’ll be responsible for the successful delivery of large, multi-country customer programmes, acting as the primary customer contact and guiding governance from start to finish.

You’ll work closely with Programme Consultants and Project Managers to align teams across regions, manage RAID items, dependencies and risks, and build trusted