Global Pricing Director – Bids, Strategy & Growth

Flight Centre Travel Group; Greater London; Hybrid; GBP 140,000 - 210,000; Full time

Benefits offered by this job

Exclusive travel discounts

Career development

Vibrant culture

Active hour

Health cash plan

Wellbeing challenges

Financial wellbeing

Share options

Electric vehicle scheme

Pension scheme

Job summary

Flight Centre Travel Group is seeking a Global Head of Client Pricing in London to lead multinational pricing strategy, governance and submissions. You will drive pricing decisions, partner with Sales, Finance, Operations and regional leadership, and guide a globally distributed team.

You will engage with senior customers and stakeholders, oversee complex bid processes, and implement scalable pricing capabilities across regions, aiming to optimise profitability and growth for a global portfolio.

Qualifications

• Significant experience in pricing, commercial finance, bid management, commercial strategy or related disciplines within a global or multi-region business.
• Experience leading complex commercial modelling, pricing submissions and customer-facing bid processes.
• Demonstrated experience managing, coaching and developing high-performing teams.

Responsibilities

• Lead the delivery of pricing submissions and commercial models for multinational client bids, renewals and RFPs across all FCM regions.
• Own and continuously develop FCM's global pricing strategy, governance frameworks, discount structures and approval processes.
• Maintain and enhance the global pricing model, ensuring data integrity, version control, accuracy and continuous improvement.
• Manage a global pipeline of bids and pricing opportunities, balancing multiple deadlines and priorities simultaneously.
• Partner closely with Sales, Business Development, Finance, Operations, Technology and regional leadership teams to support commercial decision-making.
• Analyse profitability, productivity and market data to provide commercial recommendations and resource planning insights.
• Lead customer-facing discussions, presentations and negotiations relating to pricing proposals alongside Business Development leaders and regional executives.
• Provide guidance and input into bid/no-bid decisions and complex commercial opportunities.
• Monitor market trends, competitor pricing activity and industry developments to inform pricing strategy.
• Develop executive-level reporting and performance insights across contribution margin, bid performance and pricing effectiveness.
• Design and implement scalable pricing processes, controls, tools and automation initiatives.
• Build pricing capability across the business through training, templates and best practice frameworks.
• Lead, coach and develop a globally distributed pricing team across North America, UK and APAC.
• Collaborate with regional Managing Directors and Finance teams to optimise commercial outcomes whilst maintaining profitability targets.
• Represent FCM professionally with customers and senior stakeholders across multiple regions and cultures
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Skills

Pricing

Excel

Stakeholder management

Leadership

Negotiation

Education

Accounting/Finance qualification

Tools

Microsoft Excel

Job description

Flight Centre Travel Group is seeking a Global Head of Client Pricing in London to lead multinational pricing strategy, governance and submissions. You will drive pricing decisions, partner with Sales, Finance, Operations and regional leadership, and guide a globally distributed team.

You will engage with senior customers and stakeholders, oversee complex bid processes, and implement scalable pricing capabilities across regions, aiming to optimise profitability and growth for a global portfolio.