Global P2P Transformation & Excellence Lead

Twinings Ovaltine; Andover; Hybrid; GBP 95,000 - 125,000; Full time

Benefits offered by this job

Yearly bonus

Flexible working options

25 days holiday plus bank holidays and

option to buy/sell holidays

Onsite Gym and Wellbeing Centre (Ando

ver)

Pension scheme (10% match)

Cycle to work scheme

SimplyHealth Cash plan

Onsite Staff shop and online discounts

Electric Car Scheme

LinkedIn Learning

ABF Networking access

Job summary

Twinings Ovaltine is seeking a Global Procurement P2P Transformation & Excellence Lead in Andover. The role focuses on owning the digital transformation roadmap for the P2P ecosystem, prioritising initiatives, and delivering compliant, efficient procurement processes across regions.

You will partner with internal stakeholders to design system capabilities, drive automation and AI-enabled improvements, and establish KPIs to measure performance and value delivery.

Qualifications

• Significant experience in P2P transformation programmes, financial-control knowledge, service-management experience, and exposure to global shared-service or outsourced delivery.
• Experienced in developing business cases, developing system adoption strategies, and managing technology change programmes for system deployment and adoption.
• Experience in developing system workflow schematics and translating technical functionalities into simplified accessible user guide materials.
• Strong knowledge of Procurement ecosystems.
• Excellent project and programme management skills driving performance improvement initiatives.
• Experience working in global, matrix organisations.
• Strong stakeholder management and influencing skills.
• Excellent communication and presentation skills.

Responsibilities

• Lead the digital transformation of the P2P ecosystem by defining the future-state vision, identifying and prioritising opportunities and initiatives inclusive of automation, artificial intelligence, analytics and emerging technologies, and translate these into a sequenced transformation roadmap.
• Define and document end to end system relationships, data flows and process design, dependencies and integration points that support P2P decisions so solutions can work consistently and at scale across functions and regions.
• Develop robust business cases for high-value business problems, establish clear governance and success measures, KPIs, Risk and impacts, and work with Procurement, Finance, BizTech and external partners to deliver measurable improvements in productivity, compliance, user experience and business value.
• Lead the operational performance, governance and continuous improvement of the end-to-end P2P ecosystem, ensuring efficient, compliant and scalable processes across the business in alignment with wider improvement plans and future digital investment.
• Drive digital excellence through process standardisation, automation and simplification initiatives that improve user experience, compliance and efficiency. Resolve blockers, elevate decisions and maintain delivery focus through to changes in how people work. Establish and monitor KPIs that deliver operational effectiveness.
• Ensure effective management of system risks, controls, data quality and regulatory compliance across the source-to-pay process. Where applicable, identify and work with relevant teams for system outages and remedies.
• Monitor external trends to identify opportunities for improvement, translating them into business cases balancing business value, risk and resource requirements, technology roadmap updates, and system programme deployment.
• Lead change management programmes for system functionality improvements and adoption activities, including process design validation, test scripts, system/integration testing, UAT, Super Users, system/process release readiness for business users, and post-go-live hyper care.
• Partner with Procurement Excellence peers to deliver training roadmaps, update capability frameworks and knowledge-management library.
• Manage relationships with external technology providers and support partners, ensuring service levels, system performance and ongoing value delivery are achieved

Skills

P2P transformation

Stakeholder management

Change management

Program management

Job description

Twinings Ovaltine is seeking a Global Procurement P2P Transformation & Excellence Lead in Andover. The role focuses on owning the digital transformation roadmap for the P2P ecosystem, prioritising initiatives, and delivering compliant, efficient procurement processes across regions.

You will partner with internal stakeholders to design system capabilities, drive automation and AI-enabled improvements, and establish KPIs to measure performance and value delivery.