Global Procurement P2P (Procure-to-Pay) Transformation & Excellence Lead
Twinings Ovaltine
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Benefits offered by this job
Job summary
Twinings Ovaltine is seeking a Global Procurement P2P Transformation & Excellence Lead in Andover. The role focuses on owning the digital transformation roadmap for the P2P ecosystem, prioritising initiatives, and delivering compliant, efficient procurement processes across regions.
You will partner with internal stakeholders to design system capabilities, drive automation and AI-enabled improvements, and establish KPIs to measure performance and value delivery.
Qualifications
- Significant experience in P2P transformation programmes, financial-control knowledge, service-management experience, and exposure to global shared-service or outsourced delivery.
- Experienced in developing business cases, developing system adoption strategies, and managing technology change programmes for system deployment and adoption.
- Experience in developing system workflow schematics and translating technical functionalities into simplified accessible user guide materials.
- Strong knowledge of Procurement ecosystems.
- Excellent project and programme management skills driving performance improvement initiatives.
- Experience working in global, matrix organisations.
- Strong stakeholder management and influencing skills.
- Excellent communication and presentation skills.
Responsibilities
- Lead the digital transformation of the P2P ecosystem by defining the future-state vision, identifying and prioritising opportunities and initiatives inclusive of automation, artificial intelligence, analytics and emerging technologies, and translate these into a sequenced transformation roadmap.
- Define and document end to end system relationships, data flows and process design, dependencies and integration points that support P2P decisions so solutions can work consistently and at scale across functions and regions.
- Develop robust business cases for high-value business problems, establish clear governance and success measures, KPIs, Risk and impacts, and work with Procurement, Finance, BizTech and external partners to deliver measurable improvements in productivity, compliance, user experience and business value.
- Lead the operational performance, governance and continuous improvement of the end-to-end P2P ecosystem, ensuring efficient, compliant and scalable processes across the business in alignment with wider improvement plans and future digital investment.
- Drive digital excellence through process standardisation, automation and simplification initiatives that improve user experience, compliance and efficiency. Resolve blockers, elevate decisions and maintain delivery focus through to changes in how people work. Establish and monitor KPIs that deliver operational effectiveness.
- Ensure effective management of system risks, controls, data quality and regulatory compliance across the source-to-pay process. Where applicable, identify and work with relevant teams for system outages and remedies.
- Monitor external trends to identify opportunities for improvement, translating them into business cases balancing business value, risk and resource requirements, technology roadmap updates, and system programme deployment.
- Lead change management programmes for system functionality improvements and adoption activities, including process design validation, test scripts, system/integration testing, UAT, Super Users, system/process release readiness for business users, and post-go-live hyper care.
- Partner with Procurement Excellence peers to deliver training roadmaps, update capability frameworks and knowledge-management library.
- Manage relationships with external technology providers and support partners, ensuring service levels, system performance and ongoing value delivery are achieved
Skills
Job description
Application Deadline: 12 November 2026
Department: Tea Supply Chain
Employment Type: Permanent - Full Time
Location: Andover
Andover or Poland
Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We're looking for people who don't just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The Global Procurement P2P Transformation & Excellence Lead will own the digital transformation roadmap, prioritise initiatives, optimise and continuously advance the capabilities for the P2P ecosystem for TwO's global Procurement function. Driving productivity and efficiencies, the role will deliver the strategy that balances compliance, simplification and best-in-class performance of Procurement P2P activities, now and for the future.
The role will work closely with internal stakeholders, design and embed functional system capabilities that optimise and promote best practice for end-to-end P2P including sourcing optimisation. The role is responsible for delivering solutions that enables compliance and performance, and drives improvement throughout the procurement lifecycle, applying global standards aligned with the Procurement policy.
The role is responsible for identifying, planning and delivering improvement opportunities that bring value add, and deliver business outcomes through continuously reviewing emerging system functionalities, which may include workflows for ESG and Risk, whilst improving automation through AI solutions.
In addition, the role is responsible for embedding a culture of excellence by defining and regularly reviewing performance measures, supporting goal setting and monitoring organisational effectiveness because of the systems and their functionality.
- Lead the digital transformation of the P2P ecosystem by defining the future-state vision, identifying and prioritising opportunities and initiatives inclusive of automation, artificial intelligence, analytics and emerging technologies, and translate these into a sequenced transformation roadmap.
- Define and document end to end system relationships, data flows and process design, dependencies and integration points that support P2P decisions so solutions can work consistently and at scale across functions and regions.
- Develop robust business cases for high-value business problems, establish clear governance and success measures, KPIs, Risk and impacts, and work with Procurement, Finance, BizTech and external partners to deliver measurable improvements in productivity, compliance, user experience and business value.
- Lead the operational performance, governance and continuous improvement of the end-to-end P2P ecosystem, ensuring efficient, compliant and scalable processes across the business in alignment with wider improvement plans and future digital investment.
- Drive digital excellence through process standardisation, automation and simplification initiatives that improve user experience, compliance and efficiency. Resolve blockers, elevate decisions and maintain delivery focus through to changes in how people work. Establish and monitor KPIs that deliver operational effectiveness.
- Ensure effective management of system risks, controls, data quality and regulatory compliance across the source-to-pay process. Where applicable, identify and work with relevant teams for system outages and remedies.
- Monitor external trends to identify opportunities for improvement, translating them into business cases balancing business value, risk and resource requirements, technology roadmap updates, and system programme deployment.
- Lead change management programmes for system functionality improvements and adoption activities, including process design validation, test scripts, system/integration testing, UAT, Super Users, system/process release readiness for business users, and post-go-live hyper care.
- Partner with Procurement Excellence peers to deliver training roadmaps, update capability frameworks and knowledge-management library.
- Manage relationships with external technology providers and support partners, ensuring service levels, system performance and ongoing value delivery are achieved
Essential
- Significant experience in P2P transformation programmes, financial-control knowledge, service-management experience, and exposure to global shared-service or outsourced delivery.
- Experienced in developing business cases, developing system adoption strategies, and managing technology change programmes for system deployment and adoption.
- Experience in developing system workflow schematics and translating technical functionalities into simplified accessible user guide materials.
- Strong knowledge of Procurement ecosystems.
- Excellent project and programme management skills driving performance improvement initiatives.
- Experience working in global, matrix organisations.
- Strong stakeholder management and influencing skills.
- Excellent communication and presentation skills.
Desirable
- Experience and understanding of Procurement policies and third-party controls landscape.
- Experience of knowledge management frameworks.
- Continuous Improvement certification (Lean, Six Sigma or equivalent).
- Experience of external benchmarking
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre (Andover)
- Perkbox - employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Electric Car Scheme
- Access to LinkedIn Learning
- Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
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