Global OTC Strategy & Governance Lead

Solutions Driven; Coventry; Hybrid; GBP 90,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Car allowance

Private medical

Job summary

Solutions Driven is seeking a Global Process Owner for Order-to-Cash (OTC) to define and govern the end-to-end OTC process across the Group. Hybrid working options in Leicester or London, with a competitive package including a £90,000-£100,000 base salary plus annual bonus, car allowance, and private medical cover.

The role focuses on strategy, governance and continuous improvement rather than day-to-day management, aiming to standardise processes across operating companies and drive cash

Qualifications

• Significant OTC leadership experience in a Shared Services or Global Business Services environment.
• Strong understanding of accounts receivable, billing, credit control and collections.
• Experience improving working capital and finance operations.
• ERP implementation or finance transformation experience.
• Excellent stakeholder management and influencing skills.

Responsibilities

• Own the global OTC operating model and multi-year roadmap.
• Develop global credit, billing and collections policies.
• Improve working capital performance and cash conversion.
• Support ERP implementation and future automation initiatives.
• Establish KPIs including DSO, Collection Effectiveness Index and billing accuracy.
• Identify opportunities to improve customer experience and reduce manual processing.
• Partner with Commercial, Finance, Treasury and Shared Services leadership.
• Drive global process standardisation across newly acquired businesses.

Skills

OTC leadership

Accounts receivable understanding

Working capital optimisation

ERP implementation

Stakeholder management

Education

ACCA/CIMA/CICM

Tools

NetSuite

SAP

Oracle

HighRadius

Serrala

Billtrust

Quadient

Job description

Solutions Driven is seeking a Global Process Owner for Order-to-Cash (OTC) to define and govern the end-to-end OTC process across the Group. Hybrid working options in Leicester or London, with a competitive package including a £90,000-£100,000 base salary plus annual bonus, car allowance, and private medical cover.

The role focuses on strategy, governance and continuous improvement rather than day-to-day management, aiming to standardise processes across operating companies and drive cash