Global Operations Strategy Director

Monzo; Cardiff, Greater London; Hybrid; GBP 112,000 - 147,000; Full time

Job summary

Monzo seeks a Director of Group Operations Strategy & Development to shape the Group COO strategy across UK Ops, EU Ops and Controls. You will align goals, manage budgeting insights with Finance, and architect a global operating model that balances global efficiency with local needs.

You will deliver strategic projects, build executive narratives, and communicate progress through board decks and leadership updates. Remote-friendly UK-based role with London meetings as needed.

Qualifications

• Extensive experience operating at a senior strategic level in fintech or complex ops.
• Proven ability to turn strategy into executable projects with measurable results.
• Strong finance partnering, forecasting, and governance capabilities.

Responsibilities

• Set and own the Group COO strategy across UK Ops, EU Ops and Controls.
• Lead goal-setting, align sub-functions, and maintain clear accountability.
• Design a global operating model balancing efficiency with local needs.
• Deliver high-impact strategic projects and report progress to leadership.

Skills

Senior strategy

Cross-functional leadership

Executive communication

Job description

Monzo seeks a Director of Group Operations Strategy & Development to shape the Group COO strategy across UK Ops, EU Ops and Controls. You will align goals, manage budgeting insights with Finance, and architect a global operating model that balances global efficiency with local needs.

You will deliver strategic projects, build executive narratives, and communicate progress through board decks and leadership updates. Remote-friendly UK-based role with London meetings as needed.