Global Operations Planner — Retail & B2B

Thg Plc; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25 days

On-site gym

Staff discount on THG brands

Refer a friend bonus up to £1000

Employee Assistance Programme (EAP)

Job summary

THG in Manchester is seeking an Operations Planner to support Retail and B2B channels, ensuring product availability across global markets and timely delivery. You’ll coordinate with Sales, Supply Chain, and Operations to optimise processes and drive value.

Join a fast-paced team that values initiative, data-driven decision making and cross-functional collaboration. The role offers growth in a leading ecommerce group with strong development programmes and on-site facilities.

Qualifications

• Strong numerical, analytical and reporting skills.
• Experience within supply chain, B2B, commercial or operations environments.
• Experience working closely with Operations and Sales teams.
• Proactive and self-motivated with ownership mindset.
• Strong problem-solving and fast-moving decision making.
• Excellent communication and stakeholder management skills.

Responsibilities

• Maximise product availability and sales across global Retail and B2B channels.
• Monitor forecast accuracy and identify opportunities for improvement.
• Coordinate cross-functional teams on new product launches end-to-end.
• Identify and implement process improvements to increase efficiency.
• Lead projects to enhance global Retail and B2B supply chain capabilities.
• Collaborate with Operations, Sales and Supply Chain to deliver objectives.

Skills

Numerical skills

Analytical thinking

Reporting skills

Excel proficiency

SQL knowledge

Supply chain experience

Stakeholder management

Communication skills

Tools

Excel

SQL

Job description

THG in Manchester is seeking an Operations Planner to support Retail and B2B channels, ensuring product availability across global markets and timely delivery. You’ll coordinate with Sales, Supply Chain, and Operations to optimise processes and drive value.

Join a fast-paced team that values initiative, data-driven decision making and cross-functional collaboration. The role offers growth in a leading ecommerce group with strong development programmes and on-site facilities.