Global Operations Change Manager: Workflows & Resourcing

PHD; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

adidas is seeking an Operational Change Manager to partner with the Global Client Operations Lead to drive workforce and workflow transformation across the account. The role focuses on people, processes, resourcing models, and adoption to land change in a large, federated, multi-market organisation.

You will work with Client Leaders, Finance and market teams to translate transformation into practical, scalable workflows, design adidas-specific processes, deploy mandated tools like Workfront, and

Qualifications

• Experience leading change management and transformation programs.
• Ability to design scalable operational workflows that span markets.
• Proven track record driving adoption and benefits realization.

Responsibilities

• Lead workforce and workflow transformation programs across the adidas account.
• Collaborate with Client Leaders, Finance and market teams to optimize staffing models and resource governance.
• Design and rollout adidas-specific processes aligned with standards and tools.
• Drive governance, training and engagement across markets to embed new ways of working.
• Monitor impact of changes and adjust plans to maximise value.

Skills

Change management

Process design

Stakeholder management

Resource governance

Cross-market coordination

Workflow design

Adoption & training

Operational excellence

Tools

Workfront

Job description

adidas is seeking an Operational Change Manager to partner with the Global Client Operations Lead to drive workforce and workflow transformation across the account. The role focuses on people, processes, resourcing models, and adoption to land change in a large, federated, multi-market organisation.

You will work with Client Leaders, Finance and market teams to translate transformation into practical, scalable workflows, design adidas-specific processes, deploy mandated tools like Workfront, and