Global Onboarding Practice Manager

RELEX Solutions; Greater London; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

A leading software company in Greater London seeks a proactive strategic manager to oversee its global onboarding experience. The role requires excellent project management, coordination, and communication skills to drive accountability and effectiveness. You'll lead insightful strategies that enhance new joiner integration, contributing to a positive organizational culture. Join a dynamic team offering flexibility, career growth, and an inclusive work environment, as you make a real impact on employee experiences.

Benefits

Flexible working

Work-life balance

Professional development opportunities

Qualifications

• Experience in HR, People Operations, Learning & Development or similar roles.
• Strong coordination and project management skills.
• Confident in managing cross-functional stakeholders.

Responsibilities

• Own the global onboarding program ensuring integration of new joiners.
• Lead the insights engine for onboarding strategy.
• Measure and improve onboarding effectiveness.

Skills

Coordination skills

Project management

Communication skills

Data analysis

Stakeholder management

Job description

RELEX Solutions is a leading international software company with Finnish roots. Our cloud-based platform optimizes retail and supply chain processes across all industries – from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food) retail.
And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.

We’re looking for a proactive, detail-driven strategic manager who can balance long-term vision with hands-on execution, driving accountability across a global onboarding ecosystem—without direct reports. to own and optimize our global onboarding experience—ensuring every new joiner integrates quickly, confidently, and consistently into RELEX.

What you’ll be doing

This is a strategic, high-accountability role. Success depends on strong consultation, cross-functional collaboration, project management excellence, and the ability to shift seamlessly between strategic planning and tactical execution. In this role, you’ll own RELEX’s global onboarding program—from cultural immersion to defining role-based proficiency with business leaders.

Global Onboarding Responsibilities

• As the strategic owner of global onboarding, you will:
  • Design and maintain a globally consistent, end-to-end onboarding experience spanning Offer → Day 1 → Cultural Immersion → Role Integration → Probation.
  • Ensure the multiple owners of these lifecycle stages (Talent Acquisition, People Operations, IT, managers, and senior business leaders) work in alignment to deliver a seamless new-hire journey.
  • Redesign and improve the global onboarding program, ensuring alignment across all phases of the onboarding lifecycle.
  • Define role and team onboarding needs with business leaders.
  • Curate structured learning journeys with key partners.
  • Coordinate global onboarding activities and timelines.
  • Create and maintain onboarding content that reflects RELEX culture and ways of working.
  • Maintain toolkits, guidance, and communication assets.

Reporting, Measurement & Insights Responsibilities

• You will also lead the insights engine that informs onboarding strategy and day-to-day execution. Measuring impact is central to this role, ensuring onboarding effectiveness, efficiency, and scalability are continuously evaluated and improved:
  • Build and manage a global onboarding reporting framework.
  • Track onboarding progress, completion, attendance, and engagement across regions.
  • Analyze onboarding data to identify trends, risks, and improvement opportunities.
  • Provide regular reports and insights to People Leadership, Team Leads, and business stakeholders.
  • Create dashboards and templates that support scalable, repeatable reporting.
  • Use insights to guide program decisions, content updates, and process improvements.
  • Establish clear success metrics for onboarding (e.g., time to proficiency, new-joiner engagement, manager satisfaction, process reliability).
  • Evaluate the effectiveness of onboarding activities and iterate based on measurable outcomes.

What you’ll bring to the table

• Has experience in HR, People Operations, Learning & Development, or similar program-based roles, ideally in program ownership or strategic management.
• Brings strong coordination and project management skills.
• Is confident managing cross-functional stakeholders and vendors.
• Has excellent communication and content-creation skills.
• Is analytical, comfortable working with data, and able to translate insights into actions.
• Is proactive, structured, and eager to take ownership of a global program.

Why This Role Matters

As the strategic manager for global onboarding, you will influence both immediate new-joiner experience and long-term organizational capability. Your work sets the foundation for scalable growth, operational excellence, and a globally unified employee experience.

Measurement is central to this role. By defining and tracking success metrics, you will ensure onboarding drives real, measurable improvements—faster proficiency, stronger belonging, higher retention, and consistent operational readiness across regions.

What we offer in return

You’ll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.

• An international career and learning opportunities
• A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future

These are the RELEX key benefits

• Flexible working
• Genuine work-life balance
• Annual leave
• Internet and mobile phone benefits
• Diverse, inclusive, and supportive work culture
• Meaningful work with a commitment to a more sustainable future
• High autonomy
• Room for creativity
• Strong team spirit through company parties, two team days per year, and after-work activities
• Family-oriented policies
• Flat hierarchies
• Two paid volunteering days each year

If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application form as soon as possible.
If you have questions, our Talent Acquisition team is happy to answer them by email. Please note that we cannot process any applications through email.

Apply today and be part of the future. Be RELEX!