Global Multinational Programme Assistant

Sompo International; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sompo International in London (Leadenhall St) is seeking a Multinational Programme Assistant to support administration, servicing and coordination of Multinational policies. The role focuses on internal stakeholders with potential exposure to brokers and Network Partners as experience grows.

You will assist with submissions, documentation and related records, ensuring accuracy, while developing knowledge of Multinational insurance processes. A client-focused, well-organised approach is essential.

Qualifications

• Some experience in commercial insurance, insurance operations, client servicing, policy administration or a related environment.
• An interest in developing knowledge of Multinational insurance and related processes.
• A client-focused approach and a commitment to delivering high-quality service.
• Good organisational skills, work to deadlines and manage competing priorities with guidance where needed.
• Good communication and interpersonal skills.
• Ability to work effectively with colleagues across diverse background, cultures and geographies.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel and Word.
• Progress toward, or interest in pursuing, CII qualifications would be beneficial.
• Additional language skills would be an advantage.

Responsibilities

• Support the team with general administrative tasks, reporting requirements and continuous improvement initiatives as required.
• Assist with the preparation and processing of submissions, policy documentation and related records, ensuring information is accurate and complete.
• Provide support on queries and Stakeholders interaction as experience develops, escalating more complex matters to senior team members where appropriate.
• Help monitor key activity and timelines to support timely policy issuance, premium processing and other administrative requirements.
• Follow established Multinational processes, procedures, controls and service standards, with support from more experienced colleagues where needed.
• Process bookings, records maintenance and related documentation within timescales.

Skills

Insurance operations

Policy administration

Client servicing

Microsoft Office

Communication

Organisational skills

Stakeholder interaction

Tools

Microsoft Office

Job description

Sompo International in London (Leadenhall St) is seeking a Multinational Programme Assistant to support administration, servicing and coordination of Multinational policies. The role focuses on internal stakeholders with potential exposure to brokers and Network Partners as experience grows.

You will assist with submissions, documentation and related records, ensuring accuracy, while developing knowledge of Multinational insurance processes. A client-focused, well-organised approach is essential.