Multinational Programme Assistant

Sompo International; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sompo International in London (Leadenhall St) is seeking a Multinational Programme Assistant to support administration, servicing and coordination of Multinational policies. The role focuses on internal stakeholders with potential exposure to brokers and Network Partners as experience grows.

You will assist with submissions, documentation and related records, ensuring accuracy, while developing knowledge of Multinational insurance processes. A client-focused, well-organised approach is essential.

Qualifications

• Some experience in commercial insurance, insurance operations, client servicing, policy administration or a related environment.
• An interest in developing knowledge of Multinational insurance and related processes.
• A client-focused approach and a commitment to delivering high-quality service.
• Good organisational skills, work to deadlines and manage competing priorities with guidance where needed.
• Good communication and interpersonal skills.
• Ability to work effectively with colleagues across diverse background, cultures and geographies.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel and Word.
• Progress toward, or interest in pursuing, CII qualifications would be beneficial.
• Additional language skills would be an advantage.

Responsibilities

• Support the team with general administrative tasks, reporting requirements and continuous improvement initiatives as required.
• Assist with the preparation and processing of submissions, policy documentation and related records, ensuring information is accurate and complete.
• Provide support on queries and Stakeholders interaction as experience develops, escalating more complex matters to senior team members where appropriate.
• Help monitor key activity and timelines to support timely policy issuance, premium processing and other administrative requirements.
• Follow established Multinational processes, procedures, controls and service standards, with support from more experienced colleagues where needed.
• Process bookings, records maintenance and related documentation within timescales.

Skills

Insurance operations

Policy administration

Client servicing

Microsoft Office

Communication

Organisational skills

Stakeholder interaction

Tools

Microsoft Office

Job description

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Multinational Programme Assistant in our UK Multinational Business Unit.

The Multinational Programme Assistant supports the administration, servicing and coordination of Multinational policies across Sompo’s owned Issuing Offices and external Network Partners. The role will initially focus on supporting internal stakeholders across the business, with opportunities to broaden exposure to brokers and Network Partners as experience and confidence grow. This is a great opportunity for someone looking to develop their knowledge of Multinational insurance programmes and gain exposure to a wide range of insurance operations and client servicing activity.

Location: This position will be based out of our London, Leadenhall St office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Support the team with general administrative tasks, reporting requirements and continuous improvement initiatives as required.
• Assist with the preparation and processing of submissions, policy documentation and related records, ensuring information is accurate and complete.
• Provide support on queries and Stakeholders interaction as experience develops, escalating more complex matters to senior team members where appropriate.
• Help monitor key activity and timelines to support timely policy issuance, premium processing and other administrative requirements.
• Follow established Multinational processes, procedures, controls and service standards, with support from more experienced colleagues where needed.
• Process bookings, records maintenance and related documentation within timescales.

What you’ll bring:

• Some experience in commercial insurance, insurance operations, client servicing, policy administration or a related environment.
• An interest in developing knowledge of Multinational insurance and related processes.
• A client-focused approach and a commitment to delivering high-quality service.
• Good organisational skills, work to deadlines and manage competing priorities with guidance where needed.
• Good communication and interpersonal skills
• Ability to work effectively with colleagues across diverse background, cultures and geographies.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel and Word.
• Progress toward, or interest in pursuing, CII qualifications would be beneficial.
• Additional language skills would be an advantage.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contactthe recruiter in charge.