Global Legal Support Lead – Glasgow

Whereby

Glasgow

On-site

GBP 35,000 - 45,000

Full time

14 days+

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Job summary

Clyde & Co in Glasgow is seeking a Legal Support Coordinator to lead the Legal Support Assistants and Administrative Assistants within the Global Business Services hub. You will coordinate workflows, manage absences, and ensure service levels are met while promoting efficient resource use.

You will oversee performance, provide feedback, and support training needs, maintaining a proactive and professional approach under pressure.

Qualifications

Excellent communication and liaison skills.
Excellent IT skills.
Strong legal management background.
Ability to prioritise and take responsibility for team workloads.
Ability to see the wider picture and assess impact of issues.
Client-focused approach with ability to influence senior stakeholders.
Proven people management capability.

Responsibilities

Line manage the legal support team in Glasgow, ensuring cohesion and accountability.
Manage work allocations, capacity and utilisation to meet deadlines.
Authorise leave and ensure coverage during leave periods.
Address employee issues with HR involvement when necessary.
Communicate confidently with partners and case handlers about concerns.
Proactively manage service delivery challenges and improvements.
Identify process improvements and drive change initiatives.
Ensure risks to operations are identified and mitigated.
Engage with senior stakeholders and support onboarding of new staff.
Arrange team meetings and contribute to management projects.