Global IT Infrastructure Leader (Hybrid)

Cathcart Technology

Glasgow

Hybrid

GBP 70,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Hybrid working

12-month fixed-term contract

Job summary

Cathcart Technology is seeking an IT Infrastructure Operations Leader in Glasgow on a 12-month fixed-term contract. You will lead a global infrastructure engineering team, ensuring delivery of reliable IT services and driving operational maturity.

The role emphasizes people leadership, service delivery and continuous improvement in a fast-paced environment. The position involves guiding engineers, overseeing BAU, managing priorities and ensuring incidents, changes, and initiatives are delivered

Qualifications

Experience leading IT infrastructure or operations teams.
Strong knowledge of enterprise IT infrastructure across servers, networking, storage and collaboration tools.
Experience delivering high-quality IT services within a complex organisation.

Responsibilities

Lead and develop an infrastructure engineering team with coaching and 1-2-1s.
Oversee delivery of infrastructure services across server, compute, networking, storage, backups and collaboration.
Manage BAU activities, escalations and smaller infrastructure initiatives.
Monitor service performance against SLAs and KPIs and drive improvements.
Ensure changes follow change, security and operational processes with minimal disruption.
Identify and manage operational risks and dependencies.
Build strong relationships with stakeholders and communicate performance.
Drive efficiency, reliability and overall delivery of infrastructure services.