Global HR Technology and Operations Portfolio & Change Manager

Ardagh Glass Ltd.; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the manufacturing sector seeks a Global HR Technology and Operations Portfolio & Change Manager to oversee HR technology solutions and drive digital transformation. The role involves managing a portfolio of projects, ensuring operational efficiency, and implementing change management strategies. The ideal candidate will have over 10 years of experience in technology portfolio management, strong leadership skills, and the ability to navigate complex HR programs.

Qualifications

• Proven experience of 10+ years in technology portfolio and change management roles.
• Experience managing large, complex HR programs across technology and transformation.
• Strong leadership and project management skills.

Responsibilities

• Oversee HR transformation and HR-related technology.
• Drive change initiatives across the portfolio.
• Lead cross-functional project teams to deliver projects on time.

Skills

Data-driven decision-making

Strategic thinking

Flexibility

Resilience

Empathy

Creative problem-solving

Excellent communication

Stakeholder management

Job description

Select how often (in days) to receive an alert:

Global HR Technology and Operations Portfolio & Change Manager

Location:

London, ENG, GB, W2 6BD

Job ID: 59003

Contract Type: Employee

Talent Area: Human Resources

Global HR Technology and Operations Portfolio & Change Manager

London

The purpose of this role is to oversee and manage a portfolio of projects and initiatives across the Ardagh Group. The post holder is responsible for overseeing the implementation, management, and optimisation of HR technology solutions, ensuring the smooth operation of HR systems, enhancing data integrity, and driving digital transformation within the global HR teams. This role involves strategic planning, execution, and change management to ensure successful delivery and alignment of HR transformation and HR technology across the business. This role will report to the Global Director, HR Technology & Operations.

Key Responsibilities:

HR Technology Operations and Portfolio Management

• Oversee all HR transformation and HR-related technology to ensure functionality and efficiency across our glass and metal businesses.
• Support the digital transformation of HR processes and the implementation of strategic initiatives, staying updated on HR technology trends.
• Maintain a roadmap for portfolio and change management activities related to HR digital and transformation projects.
• Partner with IT to integrate systems, ensuring security and compliance standards are met.
• Establish a structured approach to manage the group's portfolio of projects and initiatives.
• Prioritize, support, and monitor projects, sprints, and initiatives based on strategic goals and resources.
• Lead cross-functional project teams to deliver projects on time, within scope, and within budget.
• Manage project risks, issues, and dependencies, and implement mitigation strategies.
• Report on portfolio performance metrics and communicate status and benefits to stakeholders such as Global HR Directors, CIOs, and CHROs.
• Implement best practices and lessons learned to improve portfolio management processes.
• Foster a culture of continuous improvement and innovation.
• Establish and track key performance indicators (KPIs) for the portfolio.
• Provide insights and recommendations to senior leadership based on performance data.

Change Management

• Own and drive change initiatives across the portfolio.
• Develop and implement change management strategies to support HR projects.
• Define clear objectives, timelines, and metrics to measure success.
• Conduct stakeholder analysis to identify and engage key individuals and groups affected by changes.
• Collaborate with L&D and technology teams to develop training programs and materials.
• Design and implement communication plans to keep stakeholders informed and engaged.
• Create and deliver training and communication plans to facilitate smooth transitions.

Skills, Qualifications, Experience and Competencies:

• Data-driven decision-making abilities.
• Comfort working in ambiguous situations.
• Strategic thinking to balance short-term needs with long-term objectives, motivating stakeholders at all levels.
• Flexibility to adapt to changing circumstances.
• Resilience to manage setbacks and sustain momentum during change processes.
• Empathy to understand team and stakeholder needs.
• Supportive leadership fostering trust and collaboration.
• Ability to analyze complex situations.
• Creative problem-solving skills.
• Proven experience of 10+ years in technology portfolio and change management roles, preferably with global exposure in manufacturing, FMCG, or retail industries.
• Experience managing large, complex HR programs across technology and transformation.
• Strong leadership and project management skills.
• Excellent communication and stakeholder management abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.