Business Change Product Manager (Payments and Banking)

Bank of London; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in the UK is seeking a Business Change Product Manager to spearhead transformative initiatives in payments and banking. The role involves leading product and process changes while ensuring compliance and operational efficiency. Ideal candidates will have extensive experience in banking and a strong understanding of payment systems. This is a full-time position based in London or Belfast, offering a dynamic work environment focused on customer-centric solutions.

Qualifications

• 5+ years of experience in banking or financial services.
• Proven track record in managing product or business change.

Responsibilities

• Lead planning and execution of business change initiatives.
• Define and manage product roadmaps in collaboration with teams.
• Monitor change delivery progress and resolve blockers.

Skills

Business Analysis

Stakeholder Management

Agile

Communication

Education

Product Management Certification

Business Analysis Certification

Job description

Business Change Product Manager (Payments and Banking)

Business Change Product Manager (Payments and Banking)

We are seeking an experienced and dynamic Banking/Payments Business Change Product Managers to lead the end-to-end design, development, and delivery of strategic change initiatives within our young bank. You will be responsible for driving product and process transformation across our portfolio, ensuring regulatory compliance, customer value, and operational efficiency.

Requirements:

• Lead the planning and execution of business change initiatives across payments products (e.g., Faster Payments, SEPA, CHAPS Direct (RTGS),SWIFT, CHAPS, Bacs, ISO 20022).
• Translate regulatory, technological, or strategic requirements into actionable product and process changes.
• Define and manage product roadmaps in collaboration with compliance, operations, technology, and external partners.
• Serve as the change subject matter expert (SME) in payments processes, systems, and regulations.
• Develop detailed business requirements, user stories, and acceptance criteria for change delivery.
• Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change.
• Monitor change delivery progress and resolve blockers, ensuring alignment to scope, timeline, and budget.
• Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change.
• Conduct impact assessments, gap analyses, and readiness reviews.
• Ensure delivery of customer-centric, compliant, and future-proof solutions

Qualifications and Skills:

• 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery.
• Proven track record of managing product or business change in the payments space.
• Deep understanding of UK, European, or global payment schemes and regulatory frameworks (e.g., ISO 20022, PSD2, SWIFT, Bacs).
• Strong business analysis and stakeholder management skills.
• Experience in Agile and/or Waterfall project environments.
• Excellent communication, collaboration, and influencing skills.
• Product management or business analysis certification (e.g., Scrum Product Owner, BCS BA, PRINCE2) is a plus.

Work location

• London or Belfast (4 or 5 days per week in the office) Travel to other locations may be required on occasion.

Diversity

Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Banking

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