Global Field Service Engineer - Travel-Ready, Home Based

Mansell Recruitment Group; East Hagbourne; Remote; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Job summary

Mansell Recruitment Group is seeking a Field Service Engineer - A34 South. This home-based role involves travelling across the UK and internationally to service water treatment equipment including RO, deionisers, filtration units, water softeners, and effluent plants, with pre-arranged travel and a company vehicle.

You will diagnose and resolve on-site and remote issues, complete service reports in Word, build customer relationships, and contribute to service improvements.

Qualifications

• Qualified electro-mechanical engineer with a multi-disciplinary background.
• Experience in water treatment or similar technical field is advantageous.
• Field service or remote technical support experience is beneficial.
• Strong commitment to delivering excellent customer service.
• Excellent verbal and written communication skills with stakeholders.
• Professional, self-motivated, and well-organised.
• Holds GCSEs in English and Maths.
• Full UK driving licence; willingness to travel nationally and internationally.

Responsibilities

• Service and maintain water treatment equipment at customer sites in the UK and overseas.
• Develop and manage relationships with customers and on-site personnel.
• Diagnose and resolve technical issues in the field and remote support.
• Undertake installation and commissioning work as required.
• Produce service reports using Microsoft Word.
• Provide support aligned with commercial and technical specs.
• Contribute to internal service improvements for efficiency and quality.
• Maintain high standards of customer care and technical service.
• Adhere to health and safety regulations.
• Pursue learning and skill development opportunities.

Skills

Electro-mechanical engineer

Field service experience

Customer service

Communications skills

Self-motivated

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

Mansell Recruitment Group is seeking a Field Service Engineer - A34 South. This home-based role involves travelling across the UK and internationally to service water treatment equipment including RO, deionisers, filtration units, water softeners, and effluent plants, with pre-arranged travel and a company vehicle.

You will diagnose and resolve on-site and remote issues, complete service reports in Word, build customer relationships, and contribute to service improvements.