Global Export Sales Specialist | Logistics & Customer Care

Confidential; West Bromwich; Presencial; GBP 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days annual leave

Company bonus scheme

Pension scheme

Life assurance (4x salary)

Training and career development

Recognition and long-service awards

Discounted gym membership

Enhanced family-friendly policies

Employee Assistance Programme incl. 24

Cash health plan

Cycle to work scheme

Free flu vaccinations

Free onsite parking

Home cyber security training

Resumo da oferta

Confidential is seeking an Export Sales Administrator in West Bromwich to manage international customer orders, ensure export documentation is accurate, and liaise with customers and logistics providers. The role supports International Sales Managers and acts as a primary contact for shipping teams.

You will handle order processing from receipt to dispatch and help maintain compliance with export regulations, while maintaining precise records.

Qualificações

• Experience with export documentation is essential.
• Experience with international customers is desirable.
• Strong administrative and organisational skills.
• Good working knowledge of Microsoft Word and Excel.
• Confident communicator with a professional telephone manner.

Responsabilidades

• Process customer orders using internal systems and ensure orders are completed within agreed timeframes.
• Check stock availability and resolve customer queries including credits and debits.
• Act as a key point of contact for customers, international sales teams, and transport providers.
• Manage orders from receipt through to dispatch.
• Prepare and verify export shipping documentation and invoices.
• Arrange transport collections and coordinate deliveries.
• Ensure compliance with international export regulations and customs requirements.
• Liaise with internal departments including manufacturing, assembly, and dispatch teams.
• Support Sales Managers with customer enquiries relating to stock, pricing, and product information.
• Maintain accurate records of all export shipment documentation.
• Update dispatch schedules and communicate delivery updates to customers.
• Follow company procedures and administrative processes.
• Support health and safety standards within the workplace.

Conhecimentos

Export documentation

Administrative skills

Organisational skills

Customer service

English & Maths

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Confidential is seeking an Export Sales Administrator in West Bromwich to manage international customer orders, ensure export documentation is accurate, and liaise with customers and logistics providers. The role supports International Sales Managers and acts as a primary contact for shipping teams.

You will handle order processing from receipt to dispatch and help maintain compliance with export regulations, while maintaining precise records.