Global Digital Learning & Programs Coordinator

Hogan Lovells; Birmingham; Hybrid; GBP 32.000 - 42.000; Vollzeit

Zusammenfassung

Hogan Lovells is seeking a Digital Learning & Development Coordinator to join the UK L&D team, based in Birmingham or London. You will coordinate digital learning programs, manage Workday Learning and Sana experiences, and support administration across the learning ecosystem.

You will work with HR systems, technology teams and external providers, maintain learner records, run reports, and help deliver a data-informed, user-focused learning service with flexible hybrid working.

Qualifikationen

• Experience in learning and development operations/administration or program coordination.
• Experience using a learning management system to maintain records, content, workflows or user activity.
• Strong organisational skills and ability to coordinate several priorities accurately.
• High attention to detail with learning records, reports and system configurations.
• Confidence with digital systems and learning technologies.
• Strong written and verbal communication skills.
• Service-focused approach supporting users with varying digital confidence.
• Sound judgement, initiative and practical problem solving.
• Ability to collaborate with learning and development professionals, system teams, vendors and stakeholders across locations.

Aufgaben

• Coordinate Digital L&D activity with clear plans, schedules, actions, risks and dependencies.
• Administer digital and blended learning programs end-to-end (enrolments, communications, attendance, materials, evaluations).
• Maintain team documentation, SOPs, calendars, trackers and shared resources.
• Coordinate meetings, reviews and vendor activity; record and progress actions.
• Respond to learner and stakeholder queries with professional service.
• Support financial administration (POs, invoices, budget-tracking, vendor docs).
• Support day-to-day administration of Workday Learning and Sana platforms.
• Set up and maintain courses, programs, curricula, learning pathways, enrolments and assessments.
• Publish and maintain high-quality learning content with subject-matter owners.
• Maintain catalogues, metadata, permissions and lifecycle information.
• Undertake testing and coordinate resolution with HR systems and vendors.
• Maintain data quality and governance across platforms.
• Produce guidance and communications to help users adopt new systems.
• Monitor platform updates and assist with introduction of new functionality.
• Produce regular operational reports on participation and outcomes.
• Identify data quality gaps and drive improvements.
• Support dashboards and evidence gathering for adoption and investment reviews.
• Gather learner feedback and translate themes into improvements.
• Look for opportunities to simplify and automate processes.
• Contribute to improvements of learner and administrator experience.

Kenntnisse

Learning operations

LMS administration

Organisational skills

Detail-oriented

Digital systems

Communication

Customer service

Problem solving

Microsoft 365

SharePoint

Ausbildung

Relevant professional qualifications in learning/OD/digital

Tools

Workday Learning

Sana

SharePoint

Jobbeschreibung

Hogan Lovells is seeking a Digital Learning & Development Coordinator to join the UK L&D team, based in Birmingham or London. You will coordinate digital learning programs, manage Workday Learning and Sana experiences, and support administration across the learning ecosystem.

You will work with HR systems, technology teams and external providers, maintain learner records, run reports, and help deliver a data-informed, user-focused learning service with flexible hybrid working.