Global Digital Content Manager

The Body Shop International Limited; England; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Pension plan (6%)

23 days holiday

Staff discount 50%

Job summary

The Body Shop is seeking a talented Digital Content Specialist to bring our brand and products to life with engaging content across websites and social channels. You’ll craft and publish assets, grow our UGC library, and leverage AI tools to keep content fresh and effective across markets.

You’ll report to the International Digital Director, collaborating with teams worldwide to balance quality with speed and to support customer acquisition and conversion.

Qualifications

• Experience creating digital content across online channels, including UGC and content editing.
• Adobe Creative Suite skills, strong visual and written communication, and attention to detail.
• Understanding how creative supports different stages of the customer journey; experience using AI tools to adapt content.
• Strong organisation and prioritisation; ability to collaborate across international teams.
• Proactive, culturally aware approach; global experience beneficial in retail or beauty contexts.

Responsibilities

• Plan, create and publish content for websites, Meta and TikTok, Amazon and other online marketplaces.
• Grow the digital asset library, focusing on UGC to help customers discover and consider products.
• Use internal AI platform to create content variations efficiently and keep creativity fresh.
• Turn briefs into strong content across formats and markets, balancing quality with fast deadlines.
• Collaborate with colleagues across functions, using trends and performance insights to improve creative.

Skills

UGC creation

Adobe Creative Suite

Content editing

Digital content strategy

Cross‑functional collaboration

Tools

Adobe Creative Suite

AI content tools

Job description

The Body Shop is seeking a talented Digital Content Specialist to bring our brand and products to life with engaging content across websites and social channels. You’ll craft and publish assets, grow our UGC library, and leverage AI tools to keep content fresh and effective across markets.

You’ll report to the International Digital Director, collaborating with teams worldwide to balance quality with speed and to support customer acquisition and conversion.