Global Digital Content Manager - UGC & AI-Driven Beauty

Hyra; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

6% non-contributory pension

23 days holiday

Staff discount and product sample sale

Perks at Work access

Online shopping channel exclusiveDeals

Wellbeing and personal development

Job summary

The Body Shop is seeking a Digital Content Creator to bring our brand and products to life across websites, social media, and marketplaces. You’ll develop engaging content, grow our asset library, and leverage UGC to support customer acquisition and consideration.

Reporting to the International Digital Director, you’ll balance creativity with a proactive, hands-on approach and work with teams across markets. Experience with Adobe Creative Suite and AI-driven content variation is a plus.

Qualifications

• Experience creating digital content across online channels, including UGC and content editing.
• Adobe Creative Suite skills and strong visual and written communication.
• Understanding how creative supports different stages of the customer journey, plus experience using AI tools to adapt content.
• Strong organisation and prioritisation, with the confidence to collaborate across international teams.
• A proactive, culturally aware approach; global experience is relevant; retail or beauty experience and videography are advantages.

Responsibilities

• Plan, create and publish content for websites, Meta and TikTok, Amazon and other online marketplaces.
• Grow our digital asset library, with a focus on UGC that helps customers discover and consider our products.
• Use our internal AI platform to create content variations efficiently and keep creative fresh.
• Turn briefs into strong content across formats and markets, balancing quality with fast-moving deadlines.
• Work with colleagues across functions, using trends and performance insights to improve creative.

Skills

Adobe Creative Suite

Digital content creation

UGC editing

AI content tools

Attention to detail

Job description

The Body Shop is seeking a Digital Content Creator to bring our brand and products to life across websites, social media, and marketplaces. You’ll develop engaging content, grow our asset library, and leverage UGC to support customer acquisition and consideration.

Reporting to the International Digital Director, you’ll balance creativity with a proactive, hands-on approach and work with teams across markets. Experience with Adobe Creative Suite and AI-driven content variation is a plus.