Global Content Strategy Lead

Global Payments; Greater London; On-site; GBP 85,000 - 120,000; Full time

Job summary

Global Payments in the United Kingdom seeks a Principal Content Strategist to lead content strategy and storytelling for our ecommerce/payments audience. You will own the editorial calendar, produce video, webinars, and interactive content, and partner with Sales and Product Marketing to launch campaigns.

AI tools will accelerate production while preserving editorial quality. You will collaborate across Marketing, Product, and Customer Success to ensure content aligns with buyer journeys and

Qualifications

• 5+ years of content marketing experience, preferably in tech/e-commerce or payments.
• Strong storytelling, research and editing skills with the ability to craft a great story.
• Experience balancing AI-enabled insights with human creativity and judgment.

Responsibilities

• Develop and implement a comprehensive content strategy tailored to drive awareness and trust.
• Plan and produce content across formats, including video podcasts, live webinars, and interactive web pieces.
• Create and manage an editorial calendar aligned with distribution teams and campaigns.
• Own bi-weekly newsletters packaging video content, blogs, and customer stories.
• Interview SMEs and incorporate customer voices and data to differentiate content.
• Measure content performance and iterate topics and messaging based on feedback.

Skills

Content strategy

Editorial leadership

Video and webinars

CMS proficiency

AI in content creation

Cross-functional collaboration

Tools

Copy.AI

Ceros

Podcast platforms

Job description

Global Payments in the United Kingdom seeks a Principal Content Strategist to lead content strategy and storytelling for our ecommerce/payments audience. You will own the editorial calendar, produce video, webinars, and interactive content, and partner with Sales and Product Marketing to launch campaigns.

AI tools will accelerate production while preserving editorial quality. You will collaborate across Marketing, Product, and Customer Success to ensure content aligns with buyer journeys and