VP, Content Strategy & Governance — Global Payments

BNY; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

BNY in London seeks a Vice President, Content Strategy & Governance to lead a governance framework for Sales Enablement and Proposal & DDQ content, and to own the Global Payments & Trade narratives and messaging.

You will partner with Marketing, Product, Sales and the DDQ teams to ensure consistency, reuse content across Seismic, Loopio and SharePoint, and drive standards using AI-driven improvements and analytics.

Qualifications

• Bachelor’s degree in Communications, Marketing, Business, or related field.
• Several years of experience in content strategy, governance, sales enablement, marketing, or product-related functions.
• Experience managing complex content libraries, editorial calendars, or structured content maintenance programs.
• Experience establishing content governance practices, including ownership models, review processes, version control, taxonomy, and metadata standards.
• Excellent writing, editing and communication skills with attention to detail and consistency.
• Strong organizational, project management, and prioritization skills.
• Ability to manage multiple stakeholders in a matrixed environment.
• Proven ability to improve processes and drive operational efficiency.

Responsibilities

• Lead development and ongoing management of a content governance framework across Sales Enablement and Proposal & DDQ content.
• Oversee content maintenance and QA across Seismic, Loopio, and SharePoint.
• Own and evolve Global Payments & Trade narratives, messaging, and content alignment with priorities.
• Develop and maintain structured processes for content creation, review, publication, archival, and retirement.
• Establish and manage a content maintenance calendar informed by business priorities, content usage, product updates, market events, and regulatory requirements.
• Partner with Marketing, Product, Sales, and Proposal & DDQ teams to identify opportunities for content reuse and reduce duplication.
• Create efficient content workflows minimizing SME involvement and centralizing feedback.
• Identify and implement AI and automation opportunities to improve content operations (workflow efficiency, searchability, summarization, tagging, maintenance).
• Use content performance data and stakeholder feedback for continuous improvement.
• Drive adoption of content standards, governance practices, and new tools through stakeholder engagement and change management.

Skills

Content strategy

Content governance

Sales enablement

Marketing collaboration

Editorial calendars

Project management

Stakeholder management

AI & automation

Technical writing

Education

Bachelor's degree in Communications, Marketing, Business

Tools

Seismic

Loopio

SharePoint

Job description

BNY in London seeks a Vice President, Content Strategy & Governance to lead a governance framework for Sales Enablement and Proposal & DDQ content, and to own the Global Payments & Trade narratives and messaging.

You will partner with Marketing, Product, Sales and the DDQ teams to ensure consistency, reuse content across Seismic, Loopio and SharePoint, and drive standards using AI-driven improvements and analytics.