Global Claims Executive - Multinational Programs

Aon; Glasgow; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Aon is seeking a Claims Management Executive for Global & Specialty Claims, UK-based hybrid with offices in London, Birmingham, Leeds or Glasgow. You will lead complex multinational claims programmes, chair meetings, and drive strategic claims initiatives across internal and external stakeholders.

Reporting to the Global & Specialty Claims Director, you will deliver expert claims support, build trusted adviser relationships, and explore opportunities to expand service revenue while integrating

Qualifications

• Experience handling commercial insurance claims across a range of classes.
• Experience chairing and facilitating claims review meetings.
• Knowledge of captive insurance arrangements and global insurance programmes.
• Strong relationship management with internal and external stakeholders.
• Proactive and entrepreneurial approach to problem-solving.
• Experience providing management and technical support on large, complex losses.

Responsibilities

• Establishing claims processes across all lines of business and developing client-specific claims procedure guides.
• Providing management and technical support on large, complex and high-value losses across multiple classes of insurance.
• Arranging and chairing claims review meetings with clients, insurers, loss adjusters and solicitors.
• Coordinating the delivery of claims analysis reports, identifying trends and providing valuable claims insights to clients.
• Undertaking pre-renewal claims audits, reviewing reserves and assessing closure opportunities.
• Supporting the onboarding of new clients from a claims perspective and ensuring a seamless transition.
• Building strong relationships with clients and stakeholders, acting as a trusted claims adviser.
• Driving additional service revenue through claims-related projects, including TPA tenders, claims advocacy and claim preparation services.
• Participating in client-specific Insurance Discovery Meetings and contributing specialist claims expertise.
• Collaborating with colleagues across Aon's Global Network and travelling as required to support client needs.
• Using Aon's proprietary Claims Co-Pilot technology to enhance the client experience and deliver innovative claims solutions.

Skills

Claims management

Relationship management

Client meetings

Claims analysis

Pre-renewal audits

Global programmes

Stakeholder management

Problem solving

Tools

Claims Co-Pilot

TPA tenders

Job description

Aon is seeking a Claims Management Executive for Global & Specialty Claims, UK-based hybrid with offices in London, Birmingham, Leeds or Glasgow. You will lead complex multinational claims programmes, chair meetings, and drive strategic claims initiatives across internal and external stakeholders.

Reporting to the Global & Specialty Claims Director, you will deliver expert claims support, build trusted adviser relationships, and explore opportunities to expand service revenue while integrating