Global BPO Enablement Program Lead

Randstad Finance; City Of London; Hybrid; GBP 58,000 - 76,000; Full time

Benefits offered by this job

Hybrid work model

Umbrella payroll

Job summary

Randstad Finance partners with a market-leading global financial and business management software organisation to recruit a BPO Enablement Program Manager for a 12-month contract in London. The role offers a hybrid working model and a daily rate of up to £365 via umbrella.

You will manage enablement programs end-to-end across international vendor partners, ensuring governance, QA, onboarding, and data-driven reviews with sales leaders.

Qualifications

• 5+ years in Sales Enablement, Partner Operations, or L&D Strategy.
• Experience managing third-party BPO/vendor relationships across multiple international regions.

Responsibilities

• BPO Program Management & Governance: Manage day-to-day program rollouts across global vendor partners and keep milestones.
• Enablement Playbook & QA: Drive QA and sales coaching processes across vendor sites with audit cadences.
• Train-the-Trainer & Onboarding: Train vendor partners to deliver onboarding, sales methodologies, and product training to external teams.
• Capability Assessment & Up-Levelling: Assess partner enablement capabilities and drive up-leveling plans.
• Stakeholder Management & Impact Validation: Manage relationships with internal sales leaders and provide data-driven QBR insights.

Skills

Sales Enablement

Partner Operations

L&D Strategy

Data literacy

Stakeholder management

Collaboration

Job description

Randstad Finance partners with a market-leading global financial and business management software organisation to recruit a BPO Enablement Program Manager for a 12-month contract in London. The role offers a hybrid working model and a daily rate of up to £365 via umbrella.

You will manage enablement programs end-to-end across international vendor partners, ensuring governance, QA, onboarding, and data-driven reviews with sales leaders.