Global Sales Enablement Lead – BPO Programs

EF Recruitment; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Award-winning work environment

Contract extension potential

Job summary

EF Recruitment seeks a Sales Enablement Specialist to lead and optimize BPO enablement programs across global regions for a leading SaaS partner. You will own the end-to-end enablement framework covering onboarding, sales training, certification, and floor execution to drive consistent performance.

You will manage cross‑regional rollout (UK, APAC, Canada, ROW), build and maintain enablement playbooks, audit cadences, and KPI tracking, partnering with sales leaders to deliver measurable impact.

Qualifications

• 5+ years in Sales Enablement, Partner Operations or L&D Strategy across multi-region vendor environments.
• Strong AI literacy and confidence enabling others to adopt AI tools.
• Proven program management capability across multiple initiatives.
• Experience managing BPO/third-party vendor programs across multiple regions (EMEA, APAC, Canada, LATAM).
• Background in SaaS sales is advantageous.
• Instructional design and facilitation expertise to coach the coaches.

Responsibilities

• Roll out the global BPO strategy across UK, Australia, Canada and ROW.
• Own onboarding, sales training, certification and floor execution standards.
• Establish audit cadence with Team Leaders and Quality Assessors worldwide.
• Track metrics like time-to-proficiency, certification rates, quality scores.
• Lead Quarterly Business Reviews and regional reviews with data-driven insights.
• Train-the-trainer delivery for vendor partners to maintain high standards.
• Act as enablement voice for sales leaders and stakeholders with real-time insight.

Skills

Sales Enablement

AI literacy

Program management

BPO/vendor programs

SaaS sales

Instructional design

Job description

EF Recruitment seeks a Sales Enablement Specialist to lead and optimize BPO enablement programs across global regions for a leading SaaS partner. You will own the end-to-end enablement framework covering onboarding, sales training, certification, and floor execution to drive consistent performance.

You will manage cross‑regional rollout (UK, APAC, Canada, ROW), build and maintain enablement playbooks, audit cadences, and KPI tracking, partnering with sales leaders to deliver measurable impact.