Sales Enablement - Global

EF Recruitment; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Award-winning work environment

Contract extension potential

Job summary

EF Recruitment seeks a Sales Enablement Specialist to lead and optimize BPO enablement programs across global regions for a leading SaaS partner. You will own the end-to-end enablement framework covering onboarding, sales training, certification, and floor execution to drive consistent performance.

You will manage cross‑regional rollout (UK, APAC, Canada, ROW), build and maintain enablement playbooks, audit cadences, and KPI tracking, partnering with sales leaders to deliver measurable impact.

Qualifications

• 5+ years in Sales Enablement, Partner Operations or L&D Strategy across multi-region vendor environments.
• Strong AI literacy and confidence enabling others to adopt AI tools.
• Proven program management capability across multiple initiatives.
• Experience managing BPO/third-party vendor programs across multiple regions (EMEA, APAC, Canada, LATAM).
• Background in SaaS sales is advantageous.
• Instructional design and facilitation expertise to coach the coaches.

Responsibilities

• Roll out the global BPO strategy across UK, Australia, Canada and ROW.
• Own onboarding, sales training, certification and floor execution standards.
• Establish audit cadence with Team Leaders and Quality Assessors worldwide.
• Track metrics like time-to-proficiency, certification rates, quality scores.
• Lead Quarterly Business Reviews and regional reviews with data-driven insights.
• Train-the-trainer delivery for vendor partners to maintain high standards.
• Act as enablement voice for sales leaders and stakeholders with real-time insight.

Skills

Sales Enablement

AI literacy

Program management

BPO/vendor programs

SaaS sales

Instructional design

Job description

Global SaaS Leader | Hybrid | Award‑Winning Culture

Our client is a leading global SaaS organisation known for its exceptional work environment and high‑performance culture. They are seeking a Sales Enablement Specialist to manage and elevate BPO enablement programs across multiple international regions.

This role owns the end‑to‑end enablement framework for all vendor partners — ensuring consistency, quality, and measurable impact across onboarding, sales training, certification, and floor execution.

Key Responsibilities

• Program Management Drive the day‑to‑day rollout of the global BPO strategy across partners in the UK, Australia, Canada and ROW. Keep programs aligned to milestones, goals and regional sales priorities.
• Enablement Playbook Ownership Ensure BPO enablement teams understand and apply the organisation's standards for designing, building and delivering onboarding, sales training and quality assessment.
• Audit Cadence & Calibration Establish and run a consistent audit rhythm with Team Leaders and Quality Assessors across all partner sites, ensuring scoring and coaching standards remain aligned globally.
• Impact Validation Track and report on key enablement metrics — time‑to‑proficiency, certification rates, quality scores and other KPIs — demonstrating how enablement investment drives sales outcomes.
• Operating Rhythm Leadership Own the strategic operating rhythm for BPO enablement leadership, including Quarterly Business Reviews and regional reviews. Present recommendations grounded in data, insight and floor‑level performance.
• Train‑the‑Trainer Delivery Equip vendor partners to deliver onboarding, sales methodology and product training to a consistent, high standard.
• Stakeholder Relationship Ownership Act as the enablement voice for sales leaders and cross‑functional stakeholders, bringing data‑driven recommendations and real‑time insight from vendor operations.

Experience & Skills

• 5+ years in Sales Enablement, Partner Operations or L&D Strategy, ideally across multi‑region vendor environments
• Strong AI literacy and confidence enabling others to adopt AI tools
• Proven program management capability across multiple concurrent initiatives
• Experience managing BPO/third‑party vendor programs across more than one region (EMEA, APAC, Canada or LATAM)
• Background in SaaS sales is advantageous
• Instructional design and facilitation expertise, with the ability to coach the coaches, is a plus

Benefits

• Hybrid working
• Award‑winning work environment
• Potential for contract extension