Global Air Import Operator | 4-on 4-off, Hounslow

Ourbob; Hounslow; On-site; GBP 39,950,000 - 45,461,000; Full time

Benefits offered by this job

4 on, 4 off shift pattern

Competitive hourly rate £14.00

Global logistics organisation

Friendly, supportive team

Job summary

Ourbob is seeking an experienced Air Import Operator to join the Heathrow Gateway team in Hounslow (TW4). You will coordinate international import shipments, complete documentation, and ensure customs compliance while delivering first‑class service to customers.

The role requires handling multiple shipments in a fast-paced environment with a 4 on 4 off shift pattern and 7:00am–7:00pm hours, at a competitive £14 per hour. Join a global logistics leader and grow with the business.

Qualifications

• Experience within Air Freight Import Operations.
• Understanding of import procedures and customs documentation.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Ability to prioritise workload and solve problems efficiently.
• Experience using CargoWise would be advantageous.
• AVSEC qualification is desirable.
• High level of accuracy and attention to detail.

Responsibilities

• Coordinate and manage air import shipments from arrival through to final delivery
• Prepare and process Air Waybills (AWBs), customs entries and all required import documentation
• Ensure all customs documentation is completed accurately and in line with current regulations
• Liaise with customers, airlines, overseas agents and internal departments to provide shipment updates
• Track and monitor import shipments, resolving any issues quickly and professionally
• Maintain accurate shipment records and operational data
• Ensure compliance with customs legislation, aviation security requirements and company procedures
• Deliver excellent customer service while managing multiple shipments and deadlines

Skills

Air freight import operations

Strong organizational skills

Customer service

Communication skills

Time management

Education

AVSEC (Warehouse & Transport) qualification

Tools

CargoWise

Job description

Ourbob is seeking an experienced Air Import Operator to join the Heathrow Gateway team in Hounslow (TW4). You will coordinate international import shipments, complete documentation, and ensure customs compliance while delivering first‑class service to customers.

The role requires handling multiple shipments in a fast-paced environment with a 4 on 4 off shift pattern and 7:00am–7:00pm hours, at a competitive £14 per hour. Join a global logistics leader and grow with the business.