Global Air Import Forwarder – Gateway Operations

DSV

King's Lynn

On-site

GBP 25,000 - 38,000

Full time

9 days ago
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Benefits offered by this job

Enhanced Annual Leave Entitlement
Salary Sacrifice Car Scheme
Salary Sacrifice Cycle Scheme
WeCare App
LifeWorks app
Life Insurance with probate support

Job summary

DSV in the United Kingdom is seeking a Freight Forwarder to join the busy Gateway department, focusing on import operations. You will monitor shipments from inception to delivery, issue documentation and communicate with carriers globally.

Ideal candidates are customer-focused with strong attention to detail, numeracy and IT skills; CW1 knowledge is preferred. Join a global logistics leader with growth opportunities and comprehensive benefits.

Qualifications

  • Customer-focused with dedication to delivering high-quality service.
  • Able to remain positive under pressure and reprioritise workload.
  • Reliable with the ability to multitask and solve problems.
  • Strong attention to detail, accuracy and numeracy.
  • Excellent IT skills and ability to learn new systems quickly.
  • Knowledge of CW1 is preferred and international freight knowledge is beneficial.

Responsibilities

  • Monitor international freight shipments from start to delivery.
  • Operate customer service tasks based on day-to-day operations.
  • Monitor data quality and live shipment updates.
  • Prepare documentation including master and house bills of lading.
  • Communicate with carrier partners across the globe.
  • Engage in day-to-day problem solving to meet deadlines.
  • Support the team in daily tasks and KPI achievement.
  • Assist management with ongoing tasks.

Skills

Customer service
Multitasking
Attention to detail
Communication
Problem-solving
Numeracy
IT skills
Teamwork

Tools

CW1

Job description

DSV in the United Kingdom is seeking a Freight Forwarder to join the busy Gateway department, focusing on import operations. You will monitor shipments from inception to delivery, issue documentation and communicate with carriers globally.

Ideal candidates are customer-focused with strong attention to detail, numeracy and IT skills; CW1 knowledge is preferred. Join a global logistics leader with growth opportunities and comprehensive benefits.

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