Global AI Change & Program Lead

Citigroup Inc.; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

27 days annual leave

Discretional annual bonus

Private Medical Care & Life Insurance

Pension Plan

Parental Leave

Job summary

Citigroup Inc. in London seeks a seasoned Program & Change Manager to drive enterprise-wide AI adoption, shaping how Citi works and innovates. You will lead strategic AI change initiatives, manage complex programs, and engage senior stakeholders across the global organization.

The role emphasizes structured program delivery, governance, and high-impact communications, with a hybrid work model and competitive rewards.

Qualifications

• Proven program management acumen across global programs (10+ years).
• Expertise in Agile, Waterfall, Hybrid methodologies and tools.
• Change management leadership in tech-driven transformations.
• Exceptional communication and influence across senior stakeholders.

Responsibilities

• Lead end-to-end global AI change programs aligned with Citi strategic objectives.
• Engage multi-stakeholder groups across businesses, functions, and partners.
• Design and execute program plans with timelines, milestones and metrics.
• Develop change communications and enablement materials for diverse audiences.

Skills

Program management

Change management

Communication & influence

Leadership & teamwork

Global collaboration

Continuous learner

AI familiarity

Result oriented

Education

Bachelor's or Master's in a related field

Tools

AI PM

Job description

Citigroup Inc. in London seeks a seasoned Program & Change Manager to drive enterprise-wide AI adoption, shaping how Citi works and innovates. You will lead strategic AI change initiatives, manage complex programs, and engage senior stakeholders across the global organization.

The role emphasizes structured program delivery, governance, and high-impact communications, with a hybrid work model and competitive rewards.