Global AI & Automation Leader – SaaS/ERP

ADP, Inc.; Eddington; Hybrid; GBP 150.000 - 190.000; Vollzeit

Zusammenfassung

Klipboard is seeking a senior leader – Leader of AI, Automation, Data & Integration – to drive the global strategy within the Global Professional Services Group. You will lead AI-enabled delivery, automate delivery frameworks, and enable data-driven decision-making across PSG to accelerate value realization for customers.

This role requires building and guiding a specialist, globally distributed team, partnering with Sales, Product, and Delivery, and embedding standardised, repeatable delivery

Qualifikationen

• Proven experience leading AI, automation, data, or digital transformation initiatives within a SaaS, ERP, or Professional Services environment.
• Strong track record of improving delivery efficiency and reducing time-to-value.
• Experience translating technology into commercial outcomes, reducing cost-to-serve and boosting productivity.
• Deep understanding of software implementation delivery, integration architecture, and data-driven performance management.
• Experience with generative AI, ML, or automation platforms; leading globally distributed specialist teams.
• Strong experience using data and PSA tools to drive performance and decision-making.
• Collaborates effectively with Sales, Product, and Delivery functions for pre-sales and solution design.
• Excellent communication and stakeholder management at executive level.

Aufgaben

• Define and lead the global AI, automation, data, and integration strategy for the PSG.
• Reduce time, effort, and cost-to-serve via AI and automation across implementations.
• Leverage repeatable delivery frameworks to scale Professional Services delivery.
• Build and lead a global team focused on AI enablement, automation, and data insights.
• Identify AI and automation opportunities across pre-sales, implementation, testing, onboarding and optimisation.
• Embed standardised, automated delivery models to improve consistency and reduce risk.
• Partner with Sales to improve scoping and validation using data-driven insights.
• Improve visibility of the order book through data-driven insights and automation.
• Develop a data-driven operating model leveraging PSA systems and delivery metrics.
• Define and lead integration strategies with standard APIs and reusable components.
• Align AI initiatives with broader business strategy and roadmap with global PSG leadership.

Kenntnisse

AI leadership

Automation

Data insights

Delivery frameworks

PSA tools

Global team leadership

Executive communication

Tools

RPA platforms

Workflow orchestration

Low-code tools

Jobbeschreibung

Klipboard is seeking a senior leader – Leader of AI, Automation, Data & Integration – to drive the global strategy within the Global Professional Services Group. You will lead AI-enabled delivery, automate delivery frameworks, and enable data-driven decision-making across PSG to accelerate value realization for customers.

This role requires building and guiding a specialist, globally distributed team, partnering with Sales, Product, and Delivery, and embedding standardised, repeatable delivery