Global AI & Automation Leader, PSG

Klipboard; Newcastle upon Tyne; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work policy

Job summary

Klipboard is seeking a global Leader of AI, Automation, Data & Integration within the Professional Services Group. You will define strategy, drive AI-enabled delivery, and accelerate value realization for our SaaS implementations.

Lead a specialist, globally distributed team, partner with Sales, Product and Delivery, and champion data-driven decision making to improve efficiency and outcomes for customers.

Qualifications

• Proven experience leading AI, automation, data, or digital transformation initiatives within a SaaS, ERP, or Professional Services environment.
• Strong track record of improving delivery efficiency, reducing time-to-value, and implementing scalable delivery frameworks.
• Demonstrated ability to translate technology innovation into commercial outcomes and cost-to-serve improvements.

Responsibilities

• Define and lead the global strategy for AI, automation, data, and integration across the Professional Services organisation.
• Drive down the time, effort, and cost-to-serve associated with delivering implementations and service engagements through AI and automation.
• Leverage automation, AI, and repeatable delivery frameworks to make Professional Services more operationally efficient and scalable.
• Build and lead a specialist global team focused on AI enablement, automation, integration frameworks, and data insights.
• Identify and implement AI and automation opportunities across the full delivery lifecycle, including pre-sales, implementation, testing, onboarding, and optimisation.

Skills

AI leadership

Automation

Data analytics

Integration frameworks

PSA tools

Executive stakeholder management

Tools

RPA platforms

Workflow orchestration

Low-code platforms

PSA systems

Job description

Klipboard is seeking a global Leader of AI, Automation, Data & Integration within the Professional Services Group. You will define strategy, drive AI-enabled delivery, and accelerate value realization for our SaaS implementations.

Lead a specialist, globally distributed team, partner with Sales, Product and Delivery, and champion data-driven decision making to improve efficiency and outcomes for customers.